High Desert Hickory Mohawk UltraWood Crosby Cove Waterproof Hardwood

Dimensions: 3/8" x 7" x 81"
Construction: Plank
Species/Design: Oak or Hickory Engineered Hardwood
Coverage: 33.54/SQ.FT
Edge Style: Micro Beveled Edges And Ends
Finish: Everlast
Install Method: Uniclic Floating
Certification: FloorScore
Warranty: Lifetime Residential - 5 Year Light Commercial 

4 IN 1 Transition
Quarter Round
Flush Stair Nose
Overlap Stair Nose

ULTRAWOOD
INSTALLATION INSTRUCTIONS

Job Site & Requirements

Locking engineered hardwood is a durable floor covering, not intended as structural material. Locking engineered hardwood requires a clean, dry, secure subfloor that meets building codes. Locking engineered hardwood flooring can be installed above, on or below grade.
The following requirements are not intended to supersede federal, state or local building codes, but as with many other interior finish products, may require modifying existing structural components for successful installation. Owner assumes responsibility for compliance with all building codes.
All work involving water or moisture (plumbing, masonry, painting, plastering) must be completed prior to flooring installation. Building envelope must be complete and exterior doors and windows installed. Exterior grading and gutter downspouts should be completed and permanent HVAC systems in operation.
Precautions should be taken to protect floors from other trade work. Do not cover floors with plastic, red rosin, felt or wax paper or previously used cardboard.
Instead, use a breathable material such as clean, dry, plain uncoated cardboard or craft paper; inks from printed cardboard could damage the hardwood floor. The floor should be thoroughly cleaned before covering to remove grit and debris that would damage the finish. The floor must be completely covered to eliminate uneven ambering from exposure to UV light.
Locking engineered hardwood flooring is suitable for use in climate controlled indoor installations only and should not be installed over any floor with a sump pump or in a room with a floor drain. Room temperature should be 60-80°F, with relative humidity between 35-55%. These environmental conditions are specified as pre-installation requirements and must be maintained for the life of the product. Additionally, any HVAC system must be in operation for a minimum of 14 days prior to performing moisture tests or installation.
Building interiors are affected by two distinct humidity seasons–Heating and Non-Heating. Care should be taken to maintain humidity levels between 35-55% year-round. As with all wood flooring, expansion and contraction will be minimized if the interior relative humidity is consistently maintained year-round. Humidification and/or dehumidification systems may be necessary to maintain your home environment to prescribed relative humidity conditions. All heating methods create dry, low humidity conditions. Humidifiers are recommended to prevent excessive shrinkage or gapping in wood floors due to seasonal periods of low humidity.
During the non-heating season, proper humidity levels should be maintained by using an air conditioner or dehumidifier.
RADIANT FLOOR HEATING – This product can be used in combination with many types of in-floor heating. The heating system can be cast in a concrete floor or in a thin layer of filler on the surface of a concrete subfloor. It can also be installed under a wood subfloor or installed on the surface of the subfloor as an electrical matting if it meets the floor flatness requirements.
a. Follow the instructions from the supplier of the floor heating system.
b. Concrete subfloors must be installed and cured with no heat transfer for a minimum of 60 days.
c. The heating system must be in operation for at least two weeks before installation. The system may be turned off or set to a suitable installation temperature (65 to 72°F).
d. The flooring surface temperature, which is the surface of the subfloor or the heat radiating from electric heating mats, should not exceed 84°F (29°C).
CAUTION – Excessive floor heating will damage flooring planks. Radiant heating systems create dry heat that lowers interior humidity levels. It may be necessary to add supplemental humidity in order to maintain recommended RH levels (35-55%) and prevent damage to the wood floor.
A moisture test is required to determine if high moisture exists in the subfloor. When using a calcium chloride moisture test for concrete subfloors (ASTM 1869), values must be ≤ 5 lbs/1000ft²/24-hr or <80% RH with an in situ probe (ASTM F2170). Moisture readings of wood subfloors must be ≤ 12%.
Acceptable job site conditions, including relative humidity and subfloor moisture conditions, must be maintained throughout the lifetime of the flooring.
This product is installed as a floating floor only and requires the use of T-moldings in doorways less than 32 inches (0.81m) if the installation changes direction in the doorway (regardless of doorway size) and in rooms 50 feet (15.24 m) or larger in length or width. Floor movement must not be constrained by glue, nails, screws, hardware or other fixed obstructions.
This product must be installed in accordance with these installation instructions.
Site and Material Preparation

a. Remove carpet and padding. Also remove any wood flooring installed on concrete. Do not remove products unless they are asbestos-free.
b. Undercut door frame and wallbase. Slide the flooring at least 1/4" underneath the door frame and wallbase. Also leave a concealed 3/8" minimum expansion space under each.
c. Vertical deflection of wood subfloors should not exceed 3/16". Secure all loose panels.
d. Acclimate unopened product before installation. If there is no time for acclimation, there should be no more than a difference of 25º F and 20% relative humidity between the stocking/transportation environment of the flooring and the final installation environment of the flooring. e. Clean debris from subfloor before installation.
f. For concrete subfloors, install vapor barrier with overlapped seams of 8" or more.
g. For planks without attached underlayment, install over single layer of underlayment no more than 3.0mm thick appropriate for locking engineered wood floors. For planks with attached underlayment, it is acceptable to install Mohawk Platinum™ underlayment prior to flooring installation if desired. Make sure to follow the Mohawk Platinum installation instructions, taking special care to seal all foam edges with sealing tape and repair all rips and perforations in the underlayment vapor barrier prior to flooring installation. A separate vapor barrier should not be used in conjunction with Mohawk Platinum underlayment.
h. Some cartons may include a starter/cut plank with a white label on the face. These planks are a conservation measure to help reduce the waste of trees that contain natural imperfections. We recommend to cut the plank on each side of the label to create two planks for starting and finishing a row during your installation. If the label is near the end of the plank, you will only be able to cut on one side of the label. DO NOT install cut pieces less than 8” in length. For more information call 1-888-387-9981 or visit mohawkflooring.com.
Flooring Installation

1. Inspect each plank. Floor should be installed blending planks from several cartons at the same time to ensure good color and shade mixture throughout the installation.
2. For the first row along straight walls, remove the tongue on all long side joints and on the short side of the 1st plank only.
3. For uneven walls, trace contour on tongue-side of plank and cut.
4. Assemble the first row tongue side toward wall. Insert the end tongue into the end groove and rotate downward to assemble. Keep the planks aligned and the joints closed.
5. Align two spacers thick side to thick side = 3/8".
6. Provide a 3/8" space for expansion on all sides. First piece must be at least 8" long. Start new rows with pieces trimmed from previous row or use a starter/ cut plank from step H of site and material preparation. Ensure at least a 12" end joint offset.
7. At a slight angle, insert the tongue of plank two into the groove of plank one until the plank edges meet, and then rotate down until the joints lock.
8. Join the short end of the plank first. There will be a gap on the long side joints when the plank is rotated down.
9. Raise the outside edge of the plank upward approximately 1". Maintain this angle as you push the plank in, until the plank edges meet. Rotate the plank downward until the joint locks. Repeat these steps to complete the installation. Installation Tip: Place a carton of planks across the end of the row being installed to keep installed planks in place during installation.
10. Alternate Tap Method: Align the tongues into the grooves of the long and short sides of the planks. Install the long side first by placing a tapping block no closer than 8" from either end and tap lightly along the long side until the joint is closed tightly. Then tap the end using the tapping block into a locked position. Note: Uneven tapping or use of excessive force may damage the joint.
11. Ensure there will be a 3/8" gap (after the joint is closed) to the wall for expansion.
12. For the last row, align the plank to be used on top of the 2nd to last row. Using a full width plank as a spacer, trace wall contour and cut plank.
13. For the last row, install the long side tongue into the groove with the end joint aligned. Using a pull bar and hammer, work evenly along the length of the plank and lightly tap the joint closed.
14. After tapping the long side joint closed, tap the short side closed, using a tapping block or a pull bar.
Installation Under Doorway Frames

15. Slide plank under pre-cut door frame.
16. Tap the long side joint closed first. Then tap the end joint closed.
Installation Around Fixed Objects (such as Pipes)

17. Allow 3/8" expansion space around pipes or other fixed objects.
Finishing the Installation

18. Remove all spacers.
19. The entire perimeter of the installation must be sealed with the WetProtect molding system in accordance with the installation instructions. For sections where the WetProtect molding system cannot be used, seal the perimeter with 100% silicone sealant, as follows. DO NOT use acrylic sealant.
• First fill all expansion spaces with 3/8” compressible PE foam backer rod and cover with silicone sealant.
• Prior to installing the moldings, apply silicone sealant to the portion of the molding or transition that will contact directly with flooring surface.
• Install moldings and immediately wipe away any excess silicone sealant.
• Apply silicone at connections to doorframes or any other fixed objects.
Care and Cleaning

Place felt floor protectors under legs of moveable furniture. Chair casters should be rubber — not plastic or metal. Place walk-off mats at entrances. Dust mop as primary cleaning method. Occasionally wet mop with water only, using a well wrung-out mop; DO NOT pour liquid directly on floor or use an excessively wet mop that will puddle or leave moisture standing on the floor. If needed, use a solution of 1 cup of vinegar per gallon of water OR 1/3 cup ammonia per gallon of water. DO NOT use detergents, abrasive cleaners, soaps, waxes or polishes. A residential steam mop may be used provided the steam is applied to a microfiber pad and not applied directly to the floor. Make sure to set the temperature of the steam mop to the appropriate setting for hardwood floors, or to the lowest setting. Steam mop in the length direction of the planks only. Use correct hard surface vacuum tools. DO NOT use rotating beater bars, floor scrubbers, jet mops or similar products. Wipe up spills immediately. DO NOT allow topical moisture to remain on the floor longer than the time specified in the product warranty.
Engineered hardwood reacts to sunlight. Hardwood contains certain types of acids in its cellular structure. With exposure to sunlight these acids begin to amber. The color change is referred to as patina. The hardwood will reach its own natural warmth and patina level and stop ambering. The amount of patina is directly related to the species, amount of acids and the level of sunlight. The entire floor will reach the same patina level over time. This is often noticed after a rug is removed and the floor is noticeably different in color underneath. If you remove the rug and expose the entire floor to the same amount of light, it will even out over time and become uniform in color.
WARNING: Wood Dust

• Cutting, sanding or machining wood products produces wood dust. While wood products are not hazardous under the OSHA Hazard Communication Standard (29 CFR 1910.1200), the International Agency for Research on Cancer (IARC) and the state of California have classified wood dust as a human carcinogen.
• Airborne wood dust can cause respiratory, skin and eye irritation. Power tools should be equipped with a dust collector. Use an appropriate NIOSHdesignated dust mask. Avoid dust contact with skin and eyes.
• In case of irritation flush eyes with water. If needed seek medical attention. If dermatitis occurs, seek medical attention.
• PROPOSITION 65 WARNING: This product contains chemicals known to the state of California to cause cancer.
• The products in this carton DO NOT contain asbestos or crystalline silica.
• DO NOT MECHANICALLY CHIP OR PULVERIZE EXISTING RESILIENT FLOORING, BACKING, LINING FELT, ASPHALTIC “CUTBACK” ADHESIVES OR OTHER ADHESIVES.
• DO NOT sand existing resilient tile, sheet flooring, backing or felt linings. These products may contain asbestos fibers that are not readily identifiable. Inhalation of asbestos dust can cause asbestosis or other serious bodily harm. Check with local, state and federal laws for handling hazardous material before attempting the removal of these floors.
IMPORTANT HEALTH NOTICE FOR MINNESOTA RESIDENTS ONLY:
THESE BUILDING MATERIALS EMIT FORMALDEHYDE. EYE, NOSE, AND THROAT IRRITATION, HEADACHE, NAUSEA AND A VARIETY OF ASTHMA-LIKE SYMPTOMS,
INCLUDING SHORTNESS OF BREATH, HAVE BEEN REPORTED AS A RESULT OF FORMALDEHYDE EXPOSURE. ELDERLY PERSONS AND YOUNG CHILDREN, AS
WELL AS ANYONE WITH A HISTORY OF ASTHMA, ALLERGIES, OR LUNG PROBLEMS, MAY BE AT GREATER RISK. RESEARCH IS CONTINUING ON THE POSSIBLE
LONG-TERM EFFECTS OF EXPOSURE TO FORMALDEHYDE. REDUCED VENTILATION MAY ALLOW FORMALDEHYDE AND OTHER CONTAMINANTS TO ACCUMULATE
IN THE INDOOR AIR. HIGH INDOOR TEMPERATURES AND HUMIDITY RAISE FORMALDEHYDE LEVELS. WHEN A HOME IS TO BE LOCATED IN AREAS SUBJECT TO
EXTREME SUMMER TEMPERATURES, AN AIR-CONDITIONING SYSTEM CAN BE USED TO CONTROL INDOOR TEMPERATURE LEVELS. OTHER MEANS OF CONTROLLED MECHANICAL VENTILATION CAN BE USED TO REDUCE LEVELS OF FORMALDEHYDE AND OTHER INDOOR AIR CONTAMINANTS. IF YOU HAVE ANY QUESTIONS REGARDING THE HEALTH EFFECTS OF FORMALDEHYDE, CONSULT YOUR DOCTOR OR CALL LOCAL HEALTH DEPARTMENT.
Warranty Conditions

The owner/installer assumes all responsibility for final inspection of product quality. Examine flooring for color, finish and style prior to installation. If material is unacceptable, contact the seller immediately. Wood is a natural product and contains characteristics such as variations in color, tone and graining. Flooring is manufactured in accordance with industry standards, which allows manufacturing and natural deficiency tolerances up to 5% of the total installation. Installer should work from minimum of three cartons at the same time to ensure good color and shade blend. The installer must use reasonable selectivity and hold out or cut off piece with deficiencies. DO NOT install undesirable pieces. Flooring warranties DO NOT cover materials with visible defects once they are installed. Installation is acceptance of product quality.
It is the responsibility of the installer and owner to ensure that jobsite, environmental, subfloor and subsurface conditions involved meet or exceed all requirements as outlined in installation instructions prior to installation. Manufacturer declines all responsibility for product performance or installation failure due to subfloor, substrate or environmental deficiencies or jobsite conditions.
For detailed product specifications, please contact Technical Services at 888-387-9881.
For service under this warranty please notify your retailer in writing. Be sure to describe the specific problem and to include a copy of your invoice. Your retailer will take appropriate action, including notifying Mohawk, if necessary.

MOHAWK WOOD PRODUCTS LIMITED WARRANTY
This brochure contains details of all the warranties featured on our wood flooring products. However, not all warranties apply to all products. The specific warranties applicable to each individual product line are designated on the samples featured by the authorized retailer at the time of the flooring purchase.
Please keep these important papers regarding your flooring on hand

• This brochure
• Original receipt
Retaining these documents ensures that you’ll have all the necessary paperwork handy in the unlikely event of a warranty claim. Mohawk also recommends keeping excess planks from your installation for your warranty and in case you ever need to make a repair.
If you have any questions regarding your product warranty, contact your retailer or visit Mohawkflooring.com.

MOHAWK LIMITED RESIDENTIAL WARRANTY

Manufacturing Defect Warranty
All TecWood, UltraWood, and RevWood Products
Mohawk warrants to the original buyer that the flooring will be free of defects in material and/or workmanship in accordance with the terms of this warranty for as long as the buyer owns the home.
Terms and Conditions
• This limited warranty only covers the flooring under normal residential use when Mohawk installation and maintenance instructions are followed properly.
• This warranty only applies to inherent defects that were not visible before or during the installation of the flooring.
• Flooring planks or accessories must be checked carefully for material defects before and during installation under sufficient lighting. Installation indicates acceptance of quality.
Exclusions
• These limited warranties do not cover damage to the flooring that occurs during shipment or installation.
• Installation of flooring that contains any obvious or visible manufacturing defect is not covered by these limited warranties.
• Color and gloss differences resulting from material added to an existing installation at a later date or from non-warranty repairs are excluded from coverage.
• These limited warranties do not apply to flooring that has been subjected to abnormal use or conditions or abused in any way, which includes but is not limited to moisture damage from plumbing, storms or flooding; damage from smoke, fire or other casualty events; damage caused by negligence; improper alterations of the original manufactured product; damage from use of the flooring that is unreasonable considering the normal and expected
uses of flooring in a residential environment; or damage of mechanical nature.
Wear Resistance Warranty
All TecWood, UltraWood, and RevWood Products
As a result of normal use, the protective layer will not wear through to the wood veneer or decorative layer.

Terms and Conditions
• Gloss change is not considered surface wear.
• In beveled-edge products, this wear resistance warranty does not include wear along the edges of the planks less than 3/16” (5 mm) from the edge.
• Refinishing the flooring voids the wear resistance warranty.
• Wear of the hardwood or design layer must be readily visible, covering at least one square inch.
• Chair pads or mats must be used under caster chairs.
General Stain Warranty
All TecWood, UltraWood, and RevWood Products
Mohawk warrants to the original buyer that the flooring will not stain under normal household use for the specified duration.
Terms and Conditions
• This warranty does not apply to stains as a result of chemical or industrial products other than recommended cleaning products.
• This warranty excludes pet stains.
Fade Resistance Warranty
All RevWood Products
The flooring will not fade from exposure to sunlight or artificial light for the specified duration.
Hardwood Structure Lifetime Warranty
All TecWood and UltraWood Products
Mohawk warrants that the flooring will resist ply separation for the specified duration under normal residential use when properly installed and maintained in accordance with Mohawk instructions.
Terms and Conditions
• Mohawk products are not warranted against squeaking, popping, or crackling
• Hardwood is a natural product and may exhibit naturally occurring variations in grain and color, mineral streaks and knots. The installer must use reasonable selectivity and hold out or cut off objectionable blemishes prior to installation.

Wet Warranty
Wet Resistance Warranty
All TecWood and RevWood Essentials Products
Flooring will resist damage from normal topical household spills under normal use for the specified duration.
Terms and Conditions
• Do not allow topical moisture to remain on the floor longer than 30 minutes.
• Topical spills allowed to remain on the floor longer than 30 minutes may damage the flooring and void this warranty.
• Damp mop only. The flooring is not designed for wet or steam mopping.
• Damage from pet urine is not covered by this warranty.
• See General Wet Warranty Terms and Conditions for additional information regarding this Wet Resistance Warranty.
Waterproof Warranty
RevWood Select Products
The flooring system will resist damage from normal topical and household spills and domestic household pet accidents under normal use for the specified duration. The flooring will also withstand moisture from damp or wet mopping.
Terms and Conditions
• Damp or wet mop only. The flooring is not designed for steam mopping.
• See General Wet Warranty Terms and Conditions for additional information regarding this Waterproof Flooring System Warranty.
WetProtect Warranty
All UltraWood, RevWood Plus, and RevWood Premier Products
WetProtect is a no-exclusions wet warranty that covers damage from all common household spills, domestic household pet accidents, damp and wet mopping. In addition, the coverage includes damage to both the flooring and subfloor from topical moisture for the life of the product.
Terms and Conditions
• Subfloor damage is defined as visible damage to the surface of a concrete or wood subfloor, including mold or mildew growth, rot or decay caused by topical moisture leaking through the joint system.
• In all cases, subfloor damage must be the result of topical moisture leaking through a properly installed joint.

• See General Wet Warranty Terms and Conditions for additional information regarding this WetProtect Warranty.
Steam Mop Warranty
All UltraWood, RevWood Plus, and RevWood Premier Products
A residential steam mop may be used, provided the steam is applied to a microfiber pad and not applied directly to the floor.
• Make sure to set the temperature of the steam mop to the appropriate setting for wood floors, or to the lowest setting.
• Steam mop in the length direction of the planks only.
General Wet Warranty Terms and Conditions
Unless otherwise specified, topical spills refer to normal household substances. All spills should be removed promptly using a clean dry or damp cloth. If additional cleaning is necessary, use Mohawk recommended products and a microfiber cloth.
• These warranties are contingent on proper care and maintenance. Please refer to Mohawk’s Care and Maintenance section for full instructions.
• These warranties are contingent on proper installation.
Please refer to Mohawk’s Installation Guide for full instructions.
• Complete waterproof coverage requires the perimeter of the floor to be sealed in accordance with the products installation instructions. Waterproof and WetProtect warranties do not apply to damage at an unsealed perimeter, including but not limited to: leaks, spills, pet urine, wet mopping, or steam mopping.
• If you choose to forego perimeter sealing and damage occurs in areas of the floor unassociated with the unsealed perimeter, the damage will remain fully covered by the Waterproof and WetProtect warranties.
• Complete waterproof coverage requires a perimeter seal in accordance with the applicable product’s installation
instructions. Mohawk strongly recommends a professionally installed perimeter seal. If the original owner or installer chooses to forgo perimeter sealing, waterproof coverage
is impacted and limited. In the event of water or moisture damage related to moisture contact on an unprotected area due to failure to properly seal the perimeter (including but not limited to leaks, spills, wet mopping, or steam mopping), the coverage will not apply. This does not impact water damage unrelated to failure to perimeter seal.

• The flooring is not designed to withstand flooding, acts of God, plumbing accidents or leaking appliances (icemakers, dishwashers, clothes washers, etc.). These and other casualty events are not considered topical spills.
• The flooring is not designed to withstand water or moisture in the subfloor or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure (water or moisture under the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture beneath the flooring.
• The flooring is not designed to withstand damage from moisture that originates from outside the room where it was installed.
• Consequential damages, including any medical issues related to mold or mildew growth, is not covered by this warranty.
• For residential warranty claims involving subfloor damage, Mohawk will cover reasonable labor costs to clean visible mold and mildew growth using industry standard methods.
• For residential claims involving wood subfloor damage, Mohawk will cover reasonable labor and materials costs to repair or replace only the damaged sections of subfloor.
• Replacement or cleaning of insulation, floor joists or other structural, mechanical or electrical components is not covered by this warranty.
Joint Integrity Warranty
All UltraWood and RevWood Products
The flooring joints will remain secure under normal use. Terms and Conditions
• Responsibility under this warranty only applies to flooring defects that were not visible before or during the installation of the product.
• This warranty only applies to open joints greater than 0.015 inches (0.381 mm).
Pet Protection - Mohawk All Pet
All UltraWood, RevWood Select, RevWood Plus, RevWood Premier Products
All Pet Stain Protection covers all pets and all accidents for the specified duration. The flooring will resist staining from vomit, urine and feces of all domestic pets. Please refer to the attached Warranty Chart for precise duration of coverage, listed by product line.
Antimicrobial* Warranty
UltraWood Plus and RevWood Premier Products
Antimicrobial protected flooring is effective against certain common

bacteria that cause stains, odors and product degradation. The antimicrobial product protection will not be removed by proper care and cleaning.
Terms and Conditions
• Antimicrobial product protection is limited to the top surface of the product only.
• *Antimicrobial flooring is not designed to protect users from disease-causing bacteria.
• Mohawk disclaims liability for any sickness or death caused by microbes on the flooring surface or any associated medical or other expenses.
• In the event of a warranty claim, Mohawk may inspect the product and determine the extent to which the protection has been diminished.

MOHAWL LIMITED COMMERCIAL WARRANTY
Limited Light to Medium Commercial Warranty
All TecWood, UltraWood, and RevWood Products
When installed properly within a light to medium commercial environment, the flooring is warranted against manufacturing defects, wear and staining in accordance with all previously stated terms and conditions. Refer to relevant sections for details, and see the Warranty Chart for specified Commercial Warranty duration.
Light to Medium Commercial Fade Warranty
All RevWood Products
The flooring will not fade from exposure to sunlight or artificial light. Terms and Conditions
• These commercial warranties apply only to the original purchaser.
• These commercial warranties apply only in areas listed in application chart to the right.
• Rolling Traffic or heavy traffic is excluded from these warranties. Chair pads must be used under all caster wheel chairs.


All areas must be assessed prior to installation of flooring to determine if other surface measures need to be taken or conditions addressed, including, but not limited to requirements for static control, state health and building codes, slip resistance, high impact traffic and moisture/ water exposure. Other than the specific warranty identified to the right, Mohawk provides no additional warranties and Mohawk does not warrant that any of the uses identified above are in compliance with any applicable building, health, inspection, and/or other municipal regulation or codes. Mohawk is not responsible for usage that is not in compliance with any regulation or code. Proper assessment of location and usage must be applied. Contact your Mohawk representative for questions on performance in specific locations.

GENERAL TERMS AND CONDITIONS
These limited warranties are subject to the following conditions:
• These limited warranties apply only to the person stated as the buyer on the purchase document(s).
• These limited warranties apply only to first-quality product purchases made after the edition date of this document.
• These limited warranties do not apply to moldings.
• The product must be properly installed according to the Mohawk written Installation Instructions available from the retailer or on Mohawkflooring.com
• Flooring installed with visible defects is not covered by these limited warranties.
• The limited warranties do not apply to flooring that has been re-installed in a second location.
• The product must be installed in an indoor, continuously climate-controlled private residence or light commercial environment as indicated by the Warranty Chart.
• Damage that occurs durin

The flooring must be maintained in accordance with Mohawk written Care and Maintenance instructions refer to Mohawk’s Care and Maintenance section for full instructions.
• Damage resulting from excessively wet maintenance or from using detergents, abrasive cleaners, soaps, waxes or polishes is not covered.
• Damage resulting from the use of rotating beater bars, floor scrubbers, jet mops, steam mops (unless product is covered by steam mop warranty), buffers or similar products is not covered.
• Damage resulting from improper or inadequate maintenance or accidents is not covered, including but not limited to damage caused impact, gouging or cutting.
• Scratching during and after installation is not covered by these limited warranties.
The flooring is designed for normal residential or light to medium commercial use, as specified in the Warranty Chart.
• Damage caused by events beyond everyday household use is not covered by these limited warranties, including but not limited to flooding, standing water, leaking pipes, mechanical failures or appliance leaks.
• These limited warranties do not apply to product that has been put to abnormal use or conditions or abused in any way, which includes but is not limited to moisture damage from plumbing, storms, or flooding; damage from smoke, fire or other casualty events; damage caused by negligence; improper alterations of the original manufactured product; damage from use of the flooring that is unreasonable considering the normal and expected uses of a wood product in a residential environment; or damage of mechanical nature.
CARE AND MAINTENANCE
Although our floors are designed with easy care in mind, all floors require routine care and preventative maintenance for sustained beauty and performance. The recommendations in this section are provided in accordance with guidelines required to maintain the coverage of these limited warranties and will prolong the life of the installed flooring. For full details, refer to Mohawk’s Care and Maintenance section.
Preventative Maintenance
Exterior Mats
• Place exterior mats outside all exterior entrances.
• Exterior mats should be constructed of dual fibers: soft fibers capable of absorbing moisture and coarse fibers to remove

dirt and grime from shoe soles.
• To allow time for cleaning, purchase two sets of exterior mats. Place one set at all exterior entrances to reduce the amount of dirt, grit, and moisture tracked into the home. When it’s time for cleaning, remove the soiled set and immediately replace with the fresh set.
• Cleaning mats routinely prevents them from becoming a soil source.
Interior Mats
• Place interior mats inside all exterior entrances to capture any residual dirt, grit, or moisture missed by exterior mats.
• They should be constructed of an absorbent fiber with a breathable, non-staining back.
• Remember to routinely clean both sides of interior mats so they don’t become a secondary source of soil, and also clean underneath to prevent soil and grit from becoming trapped and dulling the finish of the flooring.
• Do not use rubber mats, which may stain the floor or trap moisture underneath the mat.
Furniture
• Use non-staining felt or plastic floor protectors at least one inch in diameter under furniture and covering the part resting on the flooring.
• Chair casters should be rubber, not plastic or metal. Chair pads should be used under chair casters.
• Routinely clean casters to remove grit.
• Lay plywood over the floor to avoid dents and gouges and use a furniture dolly when moving heavy appliances and furniture.
Other Preventative Measures
• Keep pet nails trimmed to minimize scratches.
• Protect flooring from spiked heels, athletic shoes or shoes in need of repair.
• Routinely cleaning vacuum parts and periodically inspect for foreign objects.
• Close window treatments during hours of direct sunlight and minimize excessive lighting whenever possible to protect floor.
• Exercise caution when placing area rugs over floors with radiant heating. Rugs may increase flooring temperatures beyond recommended levels and void the warranty.







Routine Care
The amount of daily usage will determine how often cleaning is required.
Day To Day Cleaning
• Dust mop, sweep and/or vacuum the floor regularly to remove any particles that could scratch the floor.
• WARNING: Vacuums with a beater bar or power rotary brush head should never be used on wood products.
• Use vacuum tools designed for hard surfaces.
• Use a microfiber mop for dust mopping. Pay close attention to mop head. Once soiled, replace with a fresh one. Launder soiled mop heads without fabric softener. Fabric softener residue may cause streaking on the floors.
Occasional Cleaning
• Never damp mop wood products unless covered by Wet Resistance Warranty or greater wet warranty.* If flooring product allows, occasionally damp mop with water only.
• Never wet mop wood products unless covered by Waterproof or WetProtect Warranty.* If flooring product allows, occasionally wet mop with water only, using a well wrung-out mop.
• If needed, use 1 cup of vinegar per gallon of water OR 1/3 cup non-sudsing, ammonia per gallon of water.
• Never steam mop wood products unless covered by Steam Mop Warranty.*
• Flood mopping is never recommended since mop water may damage flooring and leave spots.
• Do not pour liquid directly on the floor or use an excessively wet mop.
• Do not allow liquid to puddle or leave moisture standing on the floor.
• Allow floor to dry completely before replacing interior mats. NOTE: See Wet Warranty section for details.
Cleaning Spills
• Remove spills promptly. Do not allow topical moisture to remain on the floor.
• Immediately use an absorbent cloth to remove as much of the liquid as possible.
• Mist a clean microfiber cloth with a Mohawk recommended cleaner, if needed, and rub the area, working from the outside of the area toward the center.
• Take care to wipe the surface thoroughly.
• To reduce spotting, do not allow liquids to stand or remain on the surface of the flooring.
Spot Removal
• Immediately use a microfiber cloth and a Mohawk recommended cleaner, if needed, working from the outside of the stain toward the center.
• Take care to wipe the surface thoroughly.
• Do not allow liquids to stand or remain on the surface of the flooring to reduce spotting.
Products and Tools to Avoid
• Do not use oil soaps, wax, detergents, abrasive cleaners, polishes, surfactants or other household products to clean the floor.
• Vacuums with beater bar or power rotary brush head should never be used on wood flooring.
• Never use power scrubbers to clean floor.