Springtime Casabella Versacore Grande 10 Vinyl Plank

Dimensions: 10mm x 10" x 82.5" - 30 mil Wear Layer
Construction: Rigid Core Plank - Attached Pad
Design: Engineered Luxury Vinyl
Coverage: 22.6/SQ.FT
Edge Style: Enhanced Water Repellent Bevel
Finish: Ceramic Bead
Install Method: Uniclic Angle / Angle
Warranty: Lifetime Residential

Quarter Round
Reducer
Flush Stair Nose
Overlap Stair Nose
Square Nose

THESE INSTALLATION INSTRUCTIONS ARE FOR THE VINYL CLICK UNICLIC LOCKING SYSTEM ONLY

ATTENTION! READ BEFORE INSTALLING! INSTALLER – HOMEOWNER RESPONSIBILITY
This product may have very high color/character variation. Work out of several cartons simultaneously during installation. When finished moldings are required for the project, pre-select the plank(s) that best coordinates with the color of the adjacent molding piece(s). A minimum 6 mill poly film moisture retarder is required over all substrates (concrete, tile, and vinyl) and underneath the LVT plank flooring. Once the floor is installed is it is deemed acceptable. Please make sure that the homeowner is present during installation. We will not cover any labor or material if the floor needs to be taken up. Our flooring does have attached padding if you want to place another padding we require you to
test the additional padding with the Underlayments company. The warranty will need to be covered by them for any structural complaints - profile, gapping, squeaking noise, bevel chipping and excess vertical movement.

FOR BEST VISUAL REPRESENTATION OF YOUR FLOOR
This flooring replicates the look of a natural product which has natural variations in color and texture. For best visual effect, shuffle planks from several cartons and do not install similar boards next to one another.
COLOR VARIATION
Batch to Batch – inspect the carton label production run of flooring you received and make sure it meets your expectations. Layout several cartons of material to confirm lots can be mixed.
FINISH
Is the gloss correct? Does the look of the finish meet the owner’s expectations? Does the owner understand that the finish will scratch, and wear and that care must be taken during the installation, move-in and in-use?
If you answered yes then you have now made sure that the owner will not be disappointed once the flooring is installed and they see it for the first time! The person installing the floor is responsible for visual issues once the flooring is installed. Avoid excessive heat and light exposure which can cause degradation of the product.
SUBFLOOR PREPARATION
Subfloor should be dry and level to 3/16” per 10 ft. radius for best installation results. LVT flooring should only be used indoors.
ENGAGING END JOINT
When engaging end-joints a tapping block is required please refer to the instructions on page 5. Open joints of .04 inches (1mm) are not considered a defect under the joint integrity warranty.
NOISE COMPLAINTS
After completion of the project check to see if the flooring is not squeaking. If the flooring is squeaking that means the subfloor has issues of movement or not flat within the required tolerances. Pull up the flooring in those areas and address the issues with the subfloor before closing off the project.
FLOORING MATERIAL SHOULD BE INSPECTED PRIOR TO INSTALLATION
Responsibility for the suitability of Manufacturer flooring and accompanying products for each individual installation cannot be assumed by Manufacturer, since Manufacturer has no control over the installer’s proper application. Sample Boards may not always match the flooring due to light conditions and change of color due to oxidizing therefore, the homeowner should always be present when the installation takes place. Should an individual plank or tile be doubtful as to appearance or dimension the installer should not use this piece. Once a plank is installed it is deemed acceptable by a Homeowner/Installer. Always inspect material from different angles, any visual imperfection is part of the realistic wood look decor style.
NOTE: Manufacturer flooring with attached underlayment CANNOT be installed with a glue-down method. Keep a Permanent Job Record and provide a copy to the owner. Request this from your local distributor.
DO NOT INSTALL ANY DEFECTIVE PLANKS
If you do or don’t see any defects during the installation, it is the responsibility of installer/homeowner to cull them out. Manufacturer will not be responsible for any additional labor, additional floor or any other potential cost. We always advise the homeowner to purchase 10% extra for waste. It is important and require the homeowner to stock 10% of additional stock for future repairs. If the homeowner does not, then the manufacturer/distributor will not be responsible if your floors are discontinued.
READ BEFORE INSTALLING
Flooring is not a moisture barrier. Concrete should always be cured and tested for moisture and a moisture barrier should always be installed in the crawl space and even under the floor over a concrete sub-floor. Please refer below for further guidance. Please check for defects, squeaky noises, sub-floor issue or finish issues by installing 100 sq. ft. of flooring. Because houses and buildings, as well as adjacent hardwood or LVT floors, expand and contract, Manufacturer recommends leaving an expansion gap the thickness of the plank between the perimeter walls, door frame/entrances and any adjacent floor. Do not install floors where it will be exposed to temperatures greater than 85° F. Use good commonsense installation practices, and you’ll have a successful installation that results in a beautiful floor. Check that all ITEM NUMBERS are the same and that you have purchased sufficient packs to complete the job. Floor exposed to low and high moisture at any time during or after installation may cause the floors to cup, lift, peak or separate. During any inspection the inspector may not find moisture at the present time but because of the structure movement of the planks, moisture or a jobsite condition might change the floor.
KEYS TO SUCCESSFUL LOCKING INSTALLATION
All planks should be checked before and during installation for faults which are clearly visible; this will reduce problems when assembling and identify any color differences. The inspection should be performed in daylight, or under good artificial lighting, in the room in which the products are to be installed. If flooring is not acceptable, contact your supplier immediately and arrange for replacement. Manufacturer cannot accept responsibility for flooring installed with visible defects. Prior to installation of any flooring, the installer must ensure that the job-site and sub- floor meet the requirements of these instructions. Manufacturer is not responsible for flooring failure resulting from unsatisfactory job-site and/or sub-floor conditions. Flooring should be one of the last items installed in any new construction or remodel project. If you don’t engage the locking system correctly or cause a fracture on the locking system that is unseen during installation, the lock system will break/separate over time and the planks will come apart. It is the responsibility of the installer to ensure the engage the planks correctly without causing any fracture to the locking system.
CRAWL SPACES
Crawl spaces must be a minimum of 18” (46 cm) from the ground to the underside of the joists. A ground cover of 6–20 mil black polyethylene film is required as a vapor barrier with joints lapped 6” (15 cm) and sealed with moisture resistant tape. The crawl space should have perimeter venting equal to a minimum of 1.5% of the crawl space square footage. These vents should be properly located to foster cross ventilation. Local regulations prevail where necessary.
WASTE
Most installations will need approximately a 10% cutting and waste allowance added to the square footage of the room.
TEMPERATURE & HUMIDITY
Room temperature and humidity of installation area should be consistent with normal, year-round living conditions for at least one week before installation of flooring. Maintaining an optimum room temperature of 70° F and a humidity range of 40-55% is recommended throughout the space.
STORING
Proper conditioning of the job site is necessary. Flooring planks should not be exposed to sudden changes in temperature. Store, transport and handle the flooring planks in a manner to prevent any distortions. Distortions will not disappear over time. Store cartons flat, never on edge. Insure that the flooring planks are lying flat at time of installation.
TRANSITIONS
When installing next to other types of flooring use a transitions strip/molding. Installations of carpet, tiles, metal strips and other transition moldings should not push fully into the flooring and should allow for some slight movement wherever practical.
ROOMS LONGER THAN 50’
For rooms, wider or longer than 50’, the use of T-moldings is required to account for the normal movement or seasonal expansion/ contraction of the floor. If the homeowner does experience gapping then we would suggest the contractor tap the planks back together since they may come apart for longer run lengths. Protect the floor from heavy-rolling loads, other trades, and movement of appliances by using sheets of plywood or similar. The following condition must be met for the floor to perform properly if a transition is not used up to a 50’ long run. For these areas the perimeter needs to double the thickness of the plank. If you don’t following the environmental conditions all year round then you will experience gapping in the end joints which is not manufacturing related:
1. Temperature: 55-85% or an average temperature of 70%
2. Humidity should be keep with the 40-50% humidity or you are at risk for the end joints separating.
SUITABLE SUBSTRATES
All substrates listed below must be properly prepared and meet certain requirements. There may be other exceptions and special conditions (as noted below) for these substrates to be suitable for the locking installation system.
• Concrete – dry and smooth on all grade levels and must remain dry year-round.
• Suspended wood sub-floors with approved wood underlayments – must have minimum of 18” well-ventilated crawl space underneath
• Suspended hardwood flooring that is fully adhered, smooth and square edge without texture
• Single-layer, fully-adhered, existing resilient floors – must not be foam-backed or cushion backed
• Ceramic tile, Terrazzo, Marble
• Polymeric Poured (seamless) Floors
• Use Ply-Wood- 3/4 “
• Particleboard 40lb. density or wafer board
DO NOT INSTALL OVER
• Do not install over existing resilient tile floors that are below grade
• Do not install over existing cushion-backed flooring
• Do not install over carpet
• Do not install over hardwood flooring that has been installed directly over concrete
• Do not install over stairs with sloping steps
• Do not install over rooms with sloping floors or floor drains
• Do not install over any other underlayment since the planks already have attached padding
SUCCESSFUL WAYS TO AVOID MOVEMENT OR NOISE
Squeaking and clicking noises can be a result of many causes putting stress on the locking system;
• Locking system not engaged completely on both short and long joints. To avoid this make sure to use a rubber mallet with a tapping block to engage each plank together and test each row. Please note not to use excessive force or the profile will break.
• Do NOT use improper underlayment. (Please contact manufacturer to confirm underlayment).
• If flooring product comes with attached underlayment, you are not allowed to install over foam, rubber underlayment or any other type of padding. Confirm with manufacturer.
• Squeaking noise will not be covered by the warranty and it is the responsibility of installer before they left the job site that they are no noises coming from the entire floor system. The installer should install 100 SF and test the entire floor system integrity and continue to test the floor integrity ever 250SF.
• Joist/sub-floors moving which cause squeaky noises.
• Do NOT use any end joint that are broken (during transit or installation).
• Provide a minimum space based on the thickness of the plank on each wall space for expansion. (Lack of proper expansion space can cause peaking/tenting on the end joints).
• Squeaking noises are not covered by the warranty and note this is a floating floor so noise is allowed. Installers need to check the entire integrity of the floor system before they complete the entire project.
• Confirming that floor is flat before installation. (Sub-floor deflection is not within manufacturer tolerance and the floor is not flat).
• Do NOT install floors in an extreme environment.
In order to minimize squeaking or noise complaints please make sure all points above are met during installation. Squeaking can occur due to the environmental/weather changes.
PRE-INSTALLATION SUBFLOOR REQUIREMENTS
All Sub-floors must be:
• The subfloor must be FLAT, SECURE, and DRY. When installing over any substrate, the use of a moisture barrier vapor is required for protection against future moisture and water from floods and ground swell .6 mil polyfilm (not over plywood and OSB) is a suitable moisture barrier which should be overlapped six inches and taped at the seams. Sounds produced between the subfloor and moisture barrier are considered a subfloor issue and are not covered under the product warranty. Subfloors with low and high moisture trapped underneath the flooring can create pressure at the seams resulting in lift, flare, cupping, peaking and separation. It can take several months for the lift, flare, cupping, peaking and separation to become apparent after high moisture in the subfloor exists or flooding occurs, and such conditions are NOT covered under this products warranty.
• Structurally sound
• Clean: Thoroughly swept and free of all debris
• Level: Flat to 4.7mm (3/16”) per 3.3 meters (10-foot) radius
• Dry and remain dry: Subfloor must remain dry year-round. Moisture content of wood sub floors must not exceed 11%, concrete must not exceed 80% RH (in-situ). For concrete substrates, conduct moisture testing ASTM F1869 (moisture vapor emission rate {MVER}) not to exceed 5lbs. Alternatively, a Tramex test can be performed in accordance with ASTM F2659. However, recorded values higher than 4.5% require a Calcium Chloride test to verify that the subfloor moisture is appropriate.
• For installation on top of concrete subfloors we require a moisture barrier to protect the plank from future moisture and vapor pressure under the flooring .6 mil polyfilm is a suitable moisture barrier.
• Store the flooring in the installation area for 72 hours before installation to allow flooring to adjust to room temperature. Do not store the boxes of flooring directly on concrete. These floors need adequate acclimation for moisture equalization prior to installation. Shuffle the boards for best visual mix of lengths and color.
ACCLIMATION
As relative humidity varies in different parts of the country, acclimation of the flooring prior to installation is the most important precaution to take in order to ensure a successful installation. Proper acclimation is necessary to adapt the moisture content of the flooring to the conditions of your environment. Improper acclimation can cause the floor to buckle and/or the boards to shrink or cup after installation.
Damage caused by inappropriate handling, environment, installation, or maintenance issues will not be considered in relationship to grade. NOTE: DO NOT OPEN BOXES PRIOR TO INSTALLATION. Boxes to remain completely closed until time of installation.
WOOD SUB-FLOOR
Wood sub-floors must be dry and well secured. Nail or screw every 6” along joists to avoid squeaking. If not level, sand down high spots and fill low spots with a Portland Based leveling patch.
CONCRETE SUB-FLOOR
Concrete sub-floors must be fully cured, at least 60 days old, and should have minimum 6-mil poly-film between concrete and ground. Sub-floor should be flat and level within 3/16” per 10’ radius. If necessary grind high spots down and level low spots with a Portland leveling compound. Dry and remain dry: Subfloor must remain dry year-round. Moisture content of wood sub floors must not exceed 11%, concrete must not exceed 80% RH (in-situ). For concrete substrates, conduct moisture testing ASTM F1869 (moisture vapor emission rate {MVER}) not to exceed 5lbs. Alternatively, a Tramex test can be performed in accordance with ASTM F2659. However, recorded values higher than 4.5% require a Calcium Chloride test to verify that the subfloor moisture is appropriate.
A 6 mill poly film moisture retarder is required over the concrete substrate and below the LVT plank flooring.
Ceramic Tile, resilient tile and sheet LVT must be well-bonded to sub-floor, in good condition, clean and level. Do not sand existing LVT floors, as they may contain asbestos. LVT flooring should only be installed in temperature-controlled environments. It is necessary to maintain a constant temperature before, during and after the installation. Therefore, the permanent or temporary HVAC system must be in operation before the installation of LVT flooring. Portable heaters are not recommended as they may not heat the room and sub-floor sufficiently. Kerosene heaters should never be used. All substrates must be structurally sound, dry, clean, flat, and smooth with minimal deflection. Substrates must be free from excessive moisture or alkali. Remove dirt, paint, varnish, wax, oils, solvents, other foreign matter and contaminates. High spots on the substrate should be leveled and low areas filled with appropriate underlayments. Do not use products containing petroleum, solvents or citrus oils to prepare substrates as they can cause staining and expansion of the new flooring.
ACCLIMATION
Wood flooring is a hygroscopic material subject to dimensional change as a result of variations in moisture, temperature, and humidity within the surrounding environment. Wood flooring simply needs to reach a moisture content level in equilibrium with the surrounding environment
(EMC) IN WHICH IT WILL BE INSTALLED, AT OR NEAR NORMAL LIVING CONDITIONS (Between 40% –55% RH). The
process of reaching this equilibrium is defined as acclimation, which allows the wood to properly adjust itself to the normal living conditions within the structure; that is, the temperature, humidity conditions, and moisture content that will typically be experienced once the structure is occupied and stable indoor climate control is exercised.
RENOVATIONS OR REMODEL WORK
For renovation or remodel work, remove any existing adhesive residue so that 100% of the overall area of the original substrate is exposed.
Embossed existing resilient floors, ceramic tile floors, ceramic and marble grout joints, and irregularities in concrete should be filled. Maintain temperatures between 55°F (13°C) and 85°F (29°C). For concrete substrates, conduct moisture testing ASTM F1869 (moisture vapor emission rate {MVER}) not to exceed 5lbs and/or percent relative humidity 80% (in-situ probe). Bond tests must also be conducted for compatibility with the substrate.
PLEASE REFER TO SUB-FLOORS AND UNDERLAYMENTS
• Cabinets may be installed over your flooring, but appropriate expansion areas must be maintained around any fixed objects including pipes. Cabinets should be fastened to the walls and not to the flooring. Do not allow screws or nails to penetrate flooring. Under kitchen island you can install our floors but would need to have ¼” gap around the perimeter and cover with a molding/kickboard.
• Radiant heated substrates must not exceed a maximum surface temperature of 81°F (27 °C).
• The sub-floor panels must have a smooth, sanded face and show no swelling of edges or surface due to exposure to weather conditions or construction traffic.
• There are numerous products available for use as floor fills, patches, self-leveling underlayments, and trowelable underlayments. They include proprietary blends of compounds such as Portland cement, calcium aluminates, and gypsum based products. These are recommended for smoothing rough or uneven sub-floors, enhancing acoustical and fire characteristics of structures or as substrates to receive floor covering for otherwise unsuitable sub-floor conditions.
• If the flooring is installed over a radiant heat the flooring can experience more movement and cause separation of the planks, cupping, peaking and bowing.
IMPORTANT NOTICE
INSTALLATION TOOLS
For all installation methods: Acceptable sub-floor types:
• Tape measure • Pry bar or pull bar • CDX Underlayment Grade Plywood (at least
• Tapping block (Required) • Chalk line 1⁄2” thick) Underlayment grade particleboard
• Pencil • Crosscut power saw/ Table Saw (at least 3⁄4” thick)
• Leveler (with dust collector) • Concrete slab
• Rubber Mallet • 3M Scotch-BlueTM 2080 Tape (do • Existing wood floor
• 1/2” Spacers not leave on for more than 12 hours) • Ceramic tile, Resilient tile & sheet LVT
STARTING YOUR INSTALLATION
Work from several open boxes of flooring and “dry lay” the floor before permanently laying the floor. This will allow you to select the varying grains & colors and to arrange them in a harmonious pattern. Remember, it is the installer’s responsibility to determine the expectations of what the finished floor will look like with the end user first and then to cull out pieces that do not meet those expectations. Begin installation next to an outside wall. This is usually the straightest and best reference for establishing a straight working line. Establish this line by measuring an equal distance from the wall at both ends and snapping a chalk line. The distance you measure from the wall should be the width of a plank. You may need to scribe cut the first row of planks to match the wall in order to make a straight working line if the wall is out of straight.
You may want to position a few rows before starting installation to confirm your layout decision and working line. When laying flooring, stagger end joints from row to row by at least 8”. When cutting the last plank in a row to fit, you can use the cut-off end to begin the next row. If cut-off end is 8” in length or less, discard it and instead cut a new plank at a random length and use it to start the next row. Always begin each row from the same side of the room. When near a wall, you can use a pry bar to pry close the side and end joints.
RECOMMENDED - FLOATING INSTALLATION
For Floating installation, the planks are not to be secured to the subfloor. Always undercut wood door jambs. Avoid “pinch points” on any fixed home materials with an expansion gap the thickness of the floor. LAYOUT – It is important to balance the layout of the plank format. Proper planning and layout will prevent narrow plank widths at walls. Determine layout to prevent having less than half a plank width or very short pieces. As with all plank products, lay the long dimension of the plank parallel to the long dimension of the work area. Accurately measure the room to determine the centerline, adjust this established line to accommodate a balanced layout and then transpose this line to a comfortable width away from the starting wall (approximately 2’ to 3’ wide). Determine if the starter row will need to be cut. If the first row of planks does not need to be trimmed in width, it may be necessary to cut off the unsupported tongue so a clean, solid edge is toward the wall.
ALL AREAS INSTALLATION
Cleaning and Underlay: After thoroughly cleaning the subfloor, you should install a foam underlay (unless your product has a pre-attached pad). Run the foam underlay in the same direction as the flooring planks. The underlay should be butted side-by-side with no overlap. Tape seams together. If you are installing over a concrete subfloor, a 6-mil poly (plastic sheeting) is recommended to be installed under the foam underlay. (Many foam underlays already have this plastic sheeting pre-attached).

TWO DIFFERENT WAYS TO INSTALL THE PLANKS
Method 1: Angle-In Installation Method (7” Wide Planks or Less)
Position the panel to be installed at an angle of 20°-30° to the panel already installed. Move the panel gently up and down and at the same time exert forward pressure. The panels will automatically click into place. You can either insert the tongue into the groove, or the groove onto the tongue. The tongue in groove method is the most common and the easiest way.

Method 2: Flat installation Method (9” Wide Planks or Greater)
You can also tap the panels into each other without lifting. For this method you must use the special tapping block. The planks should not be joined with a single tap and the tapping block should set flat on the floor. To avoid damaging the panels you must tap them together gradually. See diagram 2 a-b. Use this method only in cases where you are unable to use the Angle-In method (see below). The rest of your floor should be installed using the Angle In method.
When tapping the edges, please apply enough force to engage the plank. Do not use excessive force or the locking system will break.

Cutting the Plank
If cutting with a jig saw, the LVT surface should be turned down. If cutting with a hand saw, the LVT surface should be face up.
Planning Your Layout
It is very important to plan your layout to avoid an unbalanced installation with narrow plank widths at the
walls. Lay the long dimension of the planks parallel to the long dimensions of the room. Minimum of 3/8” or thickness of the plank whatever is greater. Draw a line with a chalk lengthwise along the middle of the room. Do a dry layout of planks from the center line to the wall running parallel to the long direction of the planks to determine the width of the last row of planks see the diagram to the right.
• Reserve an expansion gap the thickness of the plank. Avoid having less than a half plank width at the line and / or line.
• Measure the width of the room at the front, middle and back and divide the widths of each measurement by the width of a plank. If the remainder is less than half the plank width, then the planks on your starter row should be narrowed to make the last row approximately half the plank. The width of the last row of planks should be approximately the same width as the first row of planks.
Note: This may also be figured out by laying down loose planks across the width of the room without securing them to each other and making the necessary adjustments.
During installation, make sure that you mix the floor panels (and floor boxes) sufficiently so that there are not too many identical, lighter or darker planks next to each other. To obtain the best visual effect, it is best to install the panels in the direction of the longest wall and/or parallel to the incidence of light. Ensure that the end joints of the panels in 2 successive rows are never in line, they should be staggered by at least 12 inches. For a natural look and better mechanical strength, we do not recommend an installation of the planks in a pattern but rather at random formation.

Step 1
Laying first plank in corner of room with tongue side facing wall using the thickness of the plank space size

Step 2
Fitting of second plank

Step 3
Cutting and fitting of final plank in first row

Step 4
Use of offcut from previous row (optimal)

Step 5
Fitting of additional planks in second row

Step 6
Measure and cut final row of planks allowing for an expansion gap the thickness of the plank

Step 7
Pull bar and rubber mallet can be used for final row of planks, ensuring an expansion gap is Minimum of 3/8” or thickness of the plank whatever is greater.

Step 8
Refitting of skirting board with hidden an expansion gap is Minimum of 3/8” or thickness of the plank whatever is greater.

Step 9
Fixing edge trim to wall

HELPFUL HINT
When installing each new row, take a
full loose plank and use the long side
to tap against the prior row to ensure
no gapping.

DISASSEMBLING
Separate the whole row by lifting it up
delicately at an angle. To separate the
planks, leave them flat on the ground and slide them apart.

INSTALLATION IN WET AREAS (I.E. BATHROOM, KITCHEN, MUD ROOM, LAUNDRY ROOM)
Since prolonged water exposure could damage your LVT flooring, the following installation recommendations
should be closely followed to validate your residential water warranty. Wet areas would include, but are not limited
to: bathrooms, powder rooms, kitchens, mud rooms, foyers, and laundry rooms. Neither flooring planks nor
accessories are recommended for applications with extreme low or high humidity. An expansion area of the thickness
of the plank must be provided around all vertical obstructions including walls, permanent cabinets, pipes, etc. All
perimeter expansion areas must be completely filled in with a water-repellent flexible silicone sealant. When applying
sealant, it is helpful to first apply a strip of masking tape parallel to and approximately 1/32-inch from the edge of
the flooring. Then fill the expansion area with sealant, remove any excess with a plastic scraper or putty knife, then
remove the tape. Let dry for 24 hours before exposure to water. It is important that moisture does not enter the core
of any cut planks.
WET AREA RECOMMENDATIONS
Special procedures should be followed when installing LVT floors in areas that are prone to moisture (i.e. bathrooms,
powder rooms, kitchens, mud rooms, foyers, and laundry rooms).
• Always install an 6mil (0.15mm) vapor barrier prior to installing the underlay and LVT flooring.
• Overlap vapor barrier edges by 8” (20cm) and seal with moisture resistant adhesive tape.
• Run vapor barrier ¾” (2cm) up wall and trim after wall base is installed.
• Fill all expansion spaces with 100% silicone caulking (caulking is flexible and will still allow LVT floors to
expand and contract.
• The toilet must be removed when installing LVT floors in bathrooms and and an expansion the thickness of
the plank must be left between the flooring edge and the toilet flange. The expansion space must be filled with
100% silicon caulking.
LVT flooring is made from wood and excessive exposure to moisture will damage the planks. It is strongly
recommended that spills be wiped up immediately.
PIPES
In rows where there is a pipe, make sure the pipe falls exactly in line with the short side of two planks. Take a drill
bit with the same diameter as the pipe plus 3/4-inch for the expansion. Click the planks together on the short
side and drill a hole centered on the joint between the two planks. Now you can install the planks in the floor. See
Diagrams 6A-6B-6C.
UNDER DOOR FRAMES
When sawing the planks, ensure that the expansion joint under the door is at least the thickness of the plank. If
you cannot lift the plank, use an adapted tapping block or pull bar and hammer to tap the planks together with the
planks flat on the floor.
FINISHING
Remove all spacers. Install the molding on the plastic membrane that runs up the wall from under the floor. Never
attach the molding to the floor. This method allows the floor to expand and contract under the molding.
• For a perfect finish around pipes, use rosettes or flexible silicone sealant.
• In places where profiles or moldings cannot be placed, fill expansion gaps with flexible silicone sealant.

WARRANTY

ATTENTION! READ BEFORE INSTALLING!
ALL FLOOR COVERINGS SHOULD BE PROFESSIONALLY INSTALLED TO ENSURE A VALID WARRANTY.
We warrant all our products to be free from defects in material and workmanship, under normal use and service, for a specified length of time from the date of purchase as set forth below. This Limited Warranty only applies provided the flooring covered by this warranty is installed and maintained according to our Installation & Maintenance Manual. Please refer to the installation manual for the proper moisture content of the subfloor, all year round relative humidity/temperature and all proper guidelines to ensure that the warranty remains valid.

STOP! READ!
Warranty Coverage
Residential - Lifetime
Structural - Lifetime
Light Commercial - 10 Years

LIMITED RESIDENTIAL USE WARRANTY
SCOPE OF APPLICATION
This Limited Residential use warranty is offered by us and is Worldwide applicable. This warranty applies to our waterproof surface LVT flooring, purchased from authorized dealer and installed and used residentially. Residential use is defined as normal household use.

WARRANTIES

WEAR WARRANTY
We warrant to the original purchaser that the wear layer on our flooring:
• Will not wear through the decorative surface. Scratches, indentation or reduction in gloss level is not considered wear.
• Will not fade as a result of direct sunlight or normal indoor lighting. If there are no window treatments then the floor color will fade quickly and not covered by by the warranty.
• Will not stain from normal household use. Please remove any liquids or cleaning solutions immediately from the floor.
• If there are no window treatments then the floor color will fade quickly and not covered by by the warranty.
• Remove any liquids or cleaning solutions immediately from the floor.
• In its original manufactured condition, will be free from manufacturing defects.
• Starting from the date of purchase, but only if no exclusions are applicable and only if all conditions are fulfilled.


STRUCTURAL WARRANTY
• We warrant the original purchaser that our flooring:
• The warranty is not transferable.
• Will not delaminate.
• In its original manufactured condition, will be free from manufacturing defects.
• Starting from the date of purchase, but only if no exclusions are applicable and only if all conditions are fulfilled.


INSTALLATION OVER A RADIANT-HEATED SUBFLOOR WARRANTY
We warrant to the original purchaser starting from the date of purchase, the floor can be installed over a radiant-heated subfloor, but only if no exclusions are applicable and only if all conditions are fulfilled. This radiant-heated subfloor warranty is only applicable when at least the following cumulative requirements are fulfilled. The radiant heating system has to be a water pipe radiant heating system (this means for example that we do not warrant installation over electrical radiant heating systems). The radiant heating system must incorporate electronic temperature controls. Before installing over newly constructed radiant heat systems, operate the system for 3 weeks at maximum capacity to force any residual moisture from the cementitious topping of the radiant heat system. Then set the thermostat to a comfortable room temperature for the installation. It is recommended that the radiant heat be applied in a gradual manner after installing the flooring. Refer to the radiant heat system’s manufacturer recommendations for additional guidance. Maximum operating temperature should never exceed 810F / 270C. With Radiant heat you are still at risk for the flooring to separate, cup, peak or bow.

PET WARRANTY
The floor will not resist staining caused by pet (domestic cat or dog) stains, including urine, feces, and vomit. Stain resistance means the ability of your floor to resist (i.e., minimize or withstand) permanent stains for the warranty period. However, accidents should be cleaned up immediately, as the longer they sit, the more difficult they will be to remove. Any damage to the subfloor and/or surrounding structure caused by pets is not covered by this warranty.

RESIDENTIAL WATERPROOF SURFACE FLOORING WARRANTY
When properly installed, the floor will not be damaged by topical, localized spills resulting from normal household use, such as wet shoes, liquid spills, dripping while exiting a bath tub or shower. Flooding is NOT covered by the warranty, which means standing water must be avoided at all times.

LIGHT COMMERCIAL WATERPROOF SURFACE FLOORING WARRANTY
Light commercial use means: use in environments (which do not have heavy commercial traffic) such as outlined in the application table below.

Examples of business type commercial use Recommended application
All non-required “clean room” areas – Corridors, patient
rooms, lobby, waiting rooms, cafeteria, exam rooms,
common areas.
Offices, hallways, lobby, reception areas, break rooms,
conference rooms.
Dressing rooms, entire store.
Professional offices, Medical offices.
Offices, banks.
Boutiques, retail store, art galleries, book-stores, coffee
shops, gift shops, jewelery stores, beauty salons, barber
shops.

EXCLUSIONS AND CONDITIONS
• Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty and the installation instructions provided. There is no waterproof warranty underneath the plank.
• Damage arising from improper installation (for example installation on an unleveled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use.
• Damage arising because the flooring is exposed to extreme cold (below 600F) or extreme heat (above 850F).
• Damage arising because the flooring is exposed to low or high humidity not within 40% - 55%:
• Damage caused by exposure to moisture (for example moisture in a concrete slab, moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes).
• Normal wear and tear and black dirt in the grain.
• Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages).
• Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these.
• Damage arising from excessive steam mopping.
• Damage arising from accidents, abuse, misuse, or the use of strong chemicals.
• Damage caused by an act of God (for example a natural disaster).
• Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels.
• Damage caused by wheelchairs or castor rolls.
• Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom
• Flooring that has been damaged or neglected during transportation.
• Scratches, marks, stains, indentations and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc.
• Damage to click joints or indentation due to heavy rolling loads, wheelchair and equipment.
• Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times.
• Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats.
• Damage caused by shoes having heel taps or sharp objects protruding from the sole such as rocks, exposed nails and gravel.
• Damage caused by walking on with spike-or stiletto-heeled shoes.
• Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35 mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor.
• Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair.
• Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers.
• Damage caused by moving heavy furniture will not be covered by the warranty.

Any noise from the plank is acceptable since the floor is floating. This is not covered by the warranty. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 1”(25mm). This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”.
It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselves, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet.
We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you.
This warranty does not cover manufacturing defects in Flooring that has been installed (glued/stapled/nailed/floating). By installing the flooring the Installer/Homeowner constitutes the flooring is acceptable. The Manufacturer will not be liable for any shipping and handling for any replacement Flooring, along with any and all other costs related to the replacing the Flooring (e.g., labor to remove Flooring, labor to install replacement Flooring, additional materials required to install replacement Flooring, removal of any household fixtures or furniture required to repair or replace the Flooring, hotel stays required due to repair or replacement restitution, etc.) if the floor is rejected after the flooring has been installed.
We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.

WHAT YOU SHOULD DO IF ANY OF THE ABOVE LISTED PROBLEMS OCCUR
You should notify the original dealer of the defect within 30 calendar days after you know/discover the defect and within the validity period of this warranty. Your dealer can answer your questions and, if necessary, start to process a claim. If your notification takes place outside this period, our warranty will not be applicable. In order to enjoy the warranty, you are obligated to present:
• A valid proof of purchase in the form of the sales receipt for the flooring and other accessories related to the installation which may affect the installation quality such as but not limited to adhesive, molding, underlay, moisture barrier, molding, etc.
• A detailed description of the defect and/or a photograph or sample of the flooring that clearly shows the defect. Provide additional information requested by the factory to understand the root cause of the issue.

COMMERCIAL
For commercial installations, Manufacturer warrants its regular (first quality) floor products are warranted to be free from manufacturing defects and will not wear through the printed image for the term length of the warranty coverage as set forth below in the Limited Warranty
Term Length for Applicable Products and Years section, starting from the date of purchase, installed according to installation instructions and the approved application. All patch work and preparation to the subfloor must be done and allowed to DRY prior to starting the installation. The subfloor must be FLAT, SECURE, and DRY. Subfloors with high moisture trapped underneath the flooring can create pressure at the seams resulting in cupping, peaking and separation. It can take several months for the cupping, peaking and separation to become apparent after high moisture in the subfloor exists or flooding occurs, and such conditions are NOT covered under this product warranty. The subfloor must have a 6mill poly installed between the plank and subfloor or you will void the warranty.
LIFETIME LIMITED STRUCTURAL WARRANTY
Moisture will affect the floor’s integrity, it is probable that, when excessive moisture accumulates in buildings or on building materials, mold (and/or) mildew growth can occur (particularly if the moisture problem remains undiscovered or unaddressed). Must maintain the proper moisture content of the subfloor/concrete and relative humidity of the room throughout the entier year. Manufacturer moisture warranty excludes damage resulting from mold and/or mildew growth due to prolonged exposure to moisture. In addition, such excessive moisture levels can cause the ends and/or sides of the product to lift/flare, cup, peak and separate due to the moisture vapor pressure from underneath. Such damage from excessive moisture levels (as outlined in the installation instructions document) are not covered by this warranty. All sources of subfloor moisture should be remedied prior to installation. This warranty is not transferable by the purchaser of the floor.
Joints compromised by improper Installation, lack of continuous climate control or obstructions creating pinch points are specifically excluded by this warranty. This Lifetime Limited Structural Warranty excludes all casualty events involving water coming in contact with your floor and failures normally covered by homeowners insurance including, but not limited to, damages caused by flooding or standing water from leaky pipes, faucets, or household appliances. Also excluded are damages caused by flooding or standing water from hydrostatic pressure or other casualty events. Any damage to the subfloor and/or surrounding structure that is caused by standing water or flooding is not covered by this warranty.
When a defective product is installed, credit applies to material only and does not include labor since it is the responsibility of the installer to determine suitability of material prior to installation.
THIS LIFETIME LIMITED STRUCTURAL WARRANTY DOES NOT COVER:
• Damage to surrounding structure, walls, subfloor, fixtures, furniture, underlayment, moldings, trims, subfloor heating elements,or anything that is not the floor plank or tile.
• Damage resulting from mold & mildew growth due to prolonged exposure to moisture.
• Flooring that is installed outdoors.
• Squeaking noises are not covered by the warranty and note this is a floating floor so noise is allowed. Installers need to check the entire integrity of the floor system before they complete the entire project.
• Floor exposed to moisture at any time during or after installation may cause the floors to cup, lift, peak or separate. During any inspection the inspector may not find moisture at the present time but because of the structure movement of the planks, moisture or a job site condition might change the floor.
• If you don’t engage the locking system correctly or cause a fracture on the locking system that is unseen during installation, the lock system will break/separate over time and the planks will come apart. It is the responsibility of the installer to ensure they engage the planks correctly without causing any fracture to the locking system.
• Damage from water, liquids or moisture are not coved by the warranty.

LIGHT COMMERCIAL WATERPROOF SURFACE FLOORING WARRANTY
Light commercial use means: use in environments (which do not have heavy commercial traffic) such as outlined in the application table below.
EXCLUSIONS AND CONDITIONS
• Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty and the installation instructions provided. There is no waterproof warranty underneath the plank.
• Damage arising from improper installation (for example installation on an unleveled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use.
• Damage arising because the flooring is exposed to extreme cold (below 600F) or extreme heat (above 850F).
• Damage arising because the flooring is exposed to low or high humidity not within 40% - 55%:
• Damage caused by exposure to moisture (for example moisture in a concrete slab, moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes).
• Normal wear and tear and black dirt in the grain.
• Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages).
• Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these.
• Damage arising from excessive steam mopping.
• Damage arising from accidents, abuse, misuse, or the use of strong chemicals.
• Damage caused by an act of God (for example a natural disaster).
• Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels.
• Damage caused by wheelchairs or castor rolls.
• Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom
• Flooring that has been damaged or neglected during transportation.
• Scratches, marks, stains, indentations and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc.
• Damage to click joints or indentation due to heavy rolling loads, wheelchair and equipment.
• Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times.
• Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats.
• Damage caused by shoes having heel taps or sharp objects protruding from the sole such as rocks, exposed nails and gravel.
• Damage caused by walking on with spike-or stiletto-heeled shoes.
• Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35 mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor.
• Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair.
• Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers.
• Damage caused by moving heavy furniture will not be covered by the warranty.


Any noise from the plank is acceptable since the floor is floating. This is not covered by the warranty. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 1”(25mm). This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”.
It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselves, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet.
We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you.
This warranty does not cover manufacturing defects in Flooring that has been installed (glued/stapled/nailed/floating). By installing the flooring the Installer/Homeowner constitutes the flooring is acceptable. The Manufacturer will not be liable for any shipping and handling for any replacement Flooring, along with any and all other costs related to the replacing the Flooring (e.g., labor to remove Flooring, labor to install replacement Flooring, additional materials required to install replacement Flooring, removal of any household fixtures or furniture required to repair or replace the Flooring, hotel stays required due to repair or replacement restitution, etc.) if the floor is rejected after the flooring has been installed.
We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
WHAT YOU SHOULD DO IF ANY OF THE ABOVE LISTED PROBLEMS OCCUR
You should notify the original dealer of the defect within 30 calendar days after you know/discover the defect and within the validity period of this warranty. Your dealer can answer your questions and, if necessary, start to process a claim. If your notification takes place outside this period, our warranty will not be applicable. In order to enjoy the warranty, you are obligated to present:
• A valid proof of purchase in the form of the sales receipt for the flooring and other accessories related to the installation which may affect the installation quality such as but not limited to adhesive, molding, underlay, moisture barrier, molding, etc.
• A detailed description of the defect and/or a photograph or sample of the flooring that clearly shows the defect. Provide additional information requested by the factory to understand the root cause of the issue.


COMMERCIAL
For commercial installations, Manufacturer warrants its regular (first quality) floor products are warranted to be free from manufacturing defects and will not wear through the printed image for the term length of the warranty coverage as set forth below in the Limited Warranty
Term Length for Applicable Products and Years section, starting from the date of purchase, installed according to installation instructions and the approved application. All patch work and preparation to the subfloor must be done and allowed to DRY prior to starting the installation. The subfloor must be FLAT, SECURE, and DRY. Subfloors with high moisture trapped underneath the flooring can create pressure at the seams resulting in cupping, peaking and separation. It can take several months for the cupping, peaking and separation to become apparent after high moisture in the subfloor exists or flooding occurs, and such conditions are NOT covered under this product warranty. The subfloor must have a 6mill poly installed between the plank and subfloor or you will void the warranty.
LIFETIME LIMITED STRUCTURAL WARRANTY
Moisture will affect the floor’s integrity, it is probable that, when excessive moisture accumulates in buildings or on building materials, mold (and/or) mildew growth can occur (particularly if the moisture problem remains undiscovered or unaddressed). Must maintain the proper moisture content of the subfloor/concrete and relative humidity of the room throughout the entier year. Manufacturer moisture warranty excludes damage resulting from mold and/or mildew growth due to prolonged exposure to moisture. In addition, such excessive moisture levels can cause the ends and/or sides of the product to lift/flare, cup, peak and separate due to the moisture vapor pressure from underneath. Such damage from excessive moisture levels (as outlined in the installation instructions document) are not covered by this warranty. All sources of subfloor moisture should be remedied prior to installation. This warranty is not transferable by the purchaser of the floor.
Joints compromised by improper Installation, lack of continuous climate control or obstructions creating pinch points are specifically excluded by this warranty. This Lifetime Limited Structural Warranty excludes all casualty events involving water coming in contact with your floor and failures normally covered by homeowners insurance including, but not limited to, damages caused by flooding or standing water from leaky pipes, faucets, or household appliances. Also excluded are damages caused by flooding or standing water from hydrostatic pressure or other casualty events. Any damage to the subfloor and/or surrounding structure that is caused by standing water or flooding is not covered by this warranty.
When a defective product is installed, credit applies to material only and does not include labor since it is the responsibility of the installer to determine suitability of material prior to installation.
THIS LIFETIME LIMITED STRUCTURAL WARRANTY DOES NOT COVER:
• Damage to surrounding structure, walls, subfloor, fixtures, furniture, underlayment, moldings, trims, subfloor heating elements,or anything that is not the floor plank or tile.
• Damage resulting from mold & mildew growth due to prolonged exposure to moisture.
• Flooring that is installed outdoors.
• Squeaking noises are not covered by the warranty and note this is a floating floor so noise is allowed. Installers need to check the entire integrity of the floor system before they complete the entire project.
• Floor exposed to moisture at any time during or after installation may cause the floors to cup, lift, peak or separate. During any inspection the inspector may not find moisture at the present time but because of the structure movement of the planks, moisture or a job site condition might change the floor.
• If you don’t engage the locking system correctly or cause a fracture on the locking system that is unseen during installation, the lock system will break/separate over time and the planks will come apart. It is the responsibility of the installer to ensure they engage the planks correctly without causing any fracture to the locking system.
• Damage from water, liquids or moisture are not coved by the warranty.


WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
• Damage caused by fire, flooding, exposure to standing water or intentional abuse.
• Normal wear and tear of the floor.
• Damage from water, liquids or moisture are not coved by the warranty.
• Damage caused by moisture to surrounding structure, walls, subfloor, fixtures, furniture, underlayment, moldings, trims, subfloor heating elements, or anything that is not the structural integrity or dimensional stability of the floor plank or tile.
• Damage resulting from mold and mildew growth due to prolonged exposure to moisture. Moisture will affect the structure of the plank or tile, when excessive moisture accumulates (and in particular remains undiscovered or unaddressed) mold and/or mildew growth can occur.
• Do not install any defective planks. If you do or don’t see any defects during the installation, it is the responsibility of installer/homeowner to call them out. Manufacturer will not be responsible for any additional labor, additional floor or any other potential cost. We always advise the homeowner to purchase 10% extra for waste. It is important and require the homeowner to stock 10% of additional stock for future repairs. If the homeowner does not, then the manufacturer/distributor will not be responsible if your floors are discontinued.
• Flooring that is installed outdoors.
• Damage caused by vacuum cleaner beater bar, rolling caster wheels, wheelchair and cutting from sharp objects. When vacuuming, we recommend using the wand attachment on your vacuum.
• Indentation or damage from improper loading including high heels, spiked shoes, rolling loads, wheel chairs, electric wheel chairs, walkers with two wheels,chairs or other furniture not using floor protectors. The use of wheel chairs, and items on this list, will damage the plank flooring.
• Damage caused by abuse such as moving appliances across the floor without adequate protection. When moving appliances or heavy furniture, lay a plywood panel on your floor and “walk” the item across it. This protects your floor from scuffing and tears.
• Loss of gloss/scratching.
• Minor color, shade or texture variations between samples or printed color photography and the actual material.
• Floors that are graded “irregular” or sold “as is” without warranty.
• Floors that are installed in structures other than owner-occupied or tenant-occupied residences. (Except products that are noted as warranted commercial or limited commercial.)
• Discoloration from moisture or underlayment panels after having been repaired or replaced by Manufacturer one time.
• Construction or installation-related damage – including installation defects due to installations not using the recommended
Manufacturer products
• Failure of the floor to adhere to the subfloor due to, for example, moisture, alkaline or vapor pressure from the subfloor.
• Inappropriate end-user activities.
• Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of proper furniture rests, such as chair pads etc., rolling and/or non-foot traffic, wheelchair, or any intentional misuse of the product. Loss of finish gloss over time is consistent with normal wear & tear and is not a product flaw.
• It is normal and expected for there to be color variations due to use of natural components, exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing flaw.
• Manufacturer makes no guarantee that Manufacturer products will match or coordinate with customer furnishings, trim, cabinetry, railings, etc.
• Noncompliance with installation instructions and maintenance guidelines as recommended by Manufacturer. Manufacturer cannot assume responsibility for the suitability of flooring material and accompanying products for each individual installation as manufacturer has no control over the installer’s proper application. Should an individual piece be doubtful as to appearance or dimension the installer should not use this piece.
• Curling, cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes, pets, and all types of wheelchairs and other heavy rolling loads.
• Floor covering installed in inappropriate locations is excluded from this warranty.
• Gloss reduction or surface scratches are not considered surface wear. Dull finish can be corrected with spot or overall recoating care systems.
• Damage to floor caused by flooring that is installed using the floating method that subsequently is heated to temperature above 140° F (60° C) or is exposed to temperatures below 32° F (0° C). This product has an attached underlayment that is not suitable for a direct glue installation.
• If your site conditions fall outside of the specified temperature range, a dry-back LVT plank installation is recommended.
• Sounds produced between the subfloor and the moisture barrier are considered a subfloor issue and are not covered under the
product warranty.
• Squeaking noise will not be covered by the warranty and it is the responsibility of installer before they left the job site that they are no noises coming from the entire floor system. The installer should install 100 SF and test the entire floor system integrity and continue to test the floor integrity ever 250SF.


THERE ARE NO WARRANTIES BEYOND THIS EXPRESSED LIMITED WARRANTY. ALL OTHER WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.
MANUFACTURER EXCLUDES ANY LIABILITY FOR LOST PROFITS AND WILL NOT PAY ANY OTHER INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER THIS WARRANTY. BY THIS WE MEAN ANY
LOSS, EXPENSE, OR DAMAGE OTHER THAN TO THE FLOORING ITSELF THAT MAY RESULT FROM A DEFECT IN
THE FLOORING. NO IMPLIED WARRANTIES EXTEND BEYOND THE TERMS OF THIS WRITTEN WARRANTY. THE
REMEDIES CONTAINED HEREIN ARE THE ONLY REMEDIES AVAILABLE FOR BREACH OF THIS WARRANTY.
Please note: Some jurisdictions do not allow exclusion or limitations of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you. Also note: This limited warranty gives you specific legal
rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
LIMITED RESIDENTIAL WEAR WARRANTY
The LVT layer of the floor plank is warranted by Manufacturer not to wear through under normal use for the life of the product. LVT layer wear-through is defined as LVT layer wear-through that exposes the core material over a minimum of 3% of the total installation. (Gloss reduction or surface scratches are not considered surface wear.) Dull finish can be corrected with spot or overall
re-coating care systems. This warranty is non-transferable and applies only to the original purchaser.
This lifetime limited residential wear warranty is made subject to the following conditions:
• The floor must be installed properly and according to Manufacturer’ installation instructions. Proper installation includes, but is not limited to the following:
• Concrete subfloors must be tested and confirmed dry prior to installation.
• The flooring must be used only indoors in a climate-controlled area.
• The flooring must be maintained in accordance with Manufacturer maintenance instructions.
• This limited warranty does not apply to Manufacturer moldings and trims.
• Installation of flooring that contains any manufacturing defect is not covered by this limited wear warranty.


LIGHT COMMERCIAL LIMITED WEAR WARRANTY
The LVT layer of the floor plank is warranted by Manufacturer not to wear through under normal light commercial use for a period of ten (10) years from the date of purchase. LVT layer wear-through is defined as 100% LVT layer wear through that exposes the core material over a minimum of 3% of the total installation. (Gloss reduction or surface scratches are considered normal surface wear.) Dull finish can be corrected with spot or overall re-coating care systems.
This warranty is non-transferable and applies only to the original purchaser and only if used in the following commercial areas:
• Retail: Novelty Shops/Boutiques, Product Display Areas, Showrooms, Hair Salons, Hallways
• Hotels: Conference/Meeting Rooms/Room
• Medical Offices: Waiting Rooms, Patient Rooms, Examination Rooms, Storage Rooms, Hallways
• Offices: Offices, Conference/Meeting Rooms, Break Rooms


*For additional applications please call your local supplier for further information.
This 10 Year Limited Light Commercial Wear Warranty is made subject to the following conditions:
The floor must be installed properly and according to Manufacturer’ installation instructions. Proper installation includes, but is not limited to the following:
• The flooring must be used only indoors in a climate controlled area.
• The flooring must be maintained in accordance with Manufacturer maintenance instructions.
• This limited warranty does not apply to Manufacturer moldings and trims.
• Installation of flooring that contains any manufacturing defect is not covered by this limited wear warranty.
THE 10 YEAR LIMITED LIGHT COMMERCIAL WEAR WARRANTY DOES NOT COVER:
• 10 Year Limited Light Commercial Wear Warranty Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of proper furniture rests, such as chair pads,etc., wheelchair, heavy equipment, rolling and/or non- foot traffic, or any intentional misuse of the product. Loss of finish gloss over time is consistent with normal wear & tear and is not a product flaw.
• It is normal and expected for there to be color variations due to use of natural components, exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing flaw.
• Manufacturer makes no guarantee that Manufacturer products will match or coordinate with customer furnishings, trim, cabinetry, railings, etc.
• Noncompliance with installation instructions and maintenance guidelines as recommended by Manufacturer. Manufacturer cannot assume responsibility for the suitability of flooring material and accompanying products for each individual installation as manufacturer has no control over the installer’s proper application. Should an individual piece be doubtful as to appearance or dimension the installer should not use this piece.
• Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes, pets, or certain types of wheelchairs and other heavy rolling loads.
• Floor covering installed in inappropriate locations is excluded from this warranty.
• Gloss reduction or surface scratches are not considered surface wear. Dull finish can be corrected with spot or overall re-coating care systems.
• Damage to floor caused by flooring that is installed using the floating method that subsequently is heated to temperature above 85° F or is exposed to temperatures below 32° F (0° C). Flooring exposed to these conditions must be installed using the glue down method in order to maintain warranty coverage.


EXCLUSIONS AND CONDITIONS
• If the subfloor is not flat the end joints will break, manufacturer is not liable.
• Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty and the installation instructions provided.
• Damage arising from improper installation (for example installation on an unleveled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use.
• Damage arising because the flooring is exposed to extreme cold (below 600F) or extreme heat (above 850F).
• Damage arising because the flooring is exposed to low or high humidity not within 40% - 55%:
• Damage caused by exposure to moisture (for example moisture in a concrete slab, moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes).
• Normal wear and tear of the flooring.
• Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages).
• Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these.
• Damage arising from excessive steam mopping.
• Damage arising from accidents, abuse, misuse, or the use of strong chemicals.
• Damage caused by an act of God (for example a natural disaster).
• Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels.
• Damage caused by wheelchairs or castor rolls.
• Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom.
• Flooring that has been damaged or neglected during transportation.
• Scratches, marks, stains, indentations and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc.
• Damage to click joints or indentation due to heavy rolling loads.
• Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times.
• Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats.
• Damage caused by shoes having heel taps or sharp objects protruding from the sole such as rocks, exposed nails and gravel.
• Damage caused by walking on with spike-or stiletto-heeled shoes.
• Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35 mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor.
• Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair.
• Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers.
• Damage caused by moving heavy furniture will not be covered by the warranty.


WARRANTY LIMITATIONS
Please take notice that none of the following kinds of problems are problems arising from defects in material or workmanship, and are therefore not covered by this Product Warranty:
a) Defects arising from poor installation (this includes - damage arising from sub-floor irregularities, for example excessive unevenness, loose nails or other protrusions; visual surface defects caused by previous floor coverings that should have been removed or covered, for example ceramic or bitumastic tiles, floor-boards, cushioned LVT, or by failure in the underlayment; seams ‘peaking’ or opening due to use of incorrect adhesive or seaming method; edge-to-edge shade variation; discoloration arising from installation next to a source of excessive
heat); and visible trowel marks.
b) Dissatisfaction due to improper maintenance.
c) Problems arising from excessive moisture, alkali or hydrostatic pressure in substrate.
d) Problems arising from cuts, tears, gouges, burns or other damage caused by stiletto or sharp high heels (these will damage even concrete!), sharp or hot objects dropped on the floor, dragged appliances, unprotected furniture feet, damage from pets etc.
e) Damage caused by chemically reactive material, carpet crocking, dye, mold, stains, spillage, burns, gouges, scratches, indentations, floods, accidents, abuse or any harsh scouring pads while buffing.
f) Small differences in color and or texture between the actual material or photographic images of the material and the actual flooring purchased.
g) Construction or installation-related damage.
h) Damage caused by inappropriate end-user activities.
i) Installation of products with adhesives other than those recommended by the Manufacturer.
j) Products may have slight color variations not detected at the factory. All products must be dry laid and examined under standard lighting conditions for color acceptance before being installed.
k) The lack of a 6 mil poly sheet moisture barrier, installed under the plank flooring, when installed over a concrete substrate.
The preceding list is not exhaustive, but is merely illustrative, of the many kinds of problems that are not due to defects in material or workmanship in the products, and are not within the coverage of this warranty. Other such problems not described on the list above are also outside the scope of this warranty. The Manufacturer will, at its option, either repair and/or replace the defective Flooring or credit the customer for the portion of the purchase price attributable to the flooring which is defective. The Manufacturer is responsible to pay for shipping and handling for any replacement, along with costs directly related to the defective flooring (e.g., pro-rated labor to remove flooring, reasonable labor to install replacement flooring, additional materials required to install replacement Flooring,). Due to the nature of the product, replacement Flooring is not guaranteed to match the original Flooring in terms of color, tone, pattern or other natural characteristics. These remedies are your sole and exclusive remedies under this warranty.
This Limited Warranty is in lieu of any other warranties, expressed or implied. Please keep your receipt or obtain it from the original retail
purchaser. The Manufacturer requires the receipt in order to verify date of purchase to help resolve any problems.

WARRANTY

Recommended application

Examples of business type commercial use

All non-required “clean room” areas – Corridors, patient rooms, lobby, waiting rooms, cafeteria, exam rooms, common areas.

Professional offices, Medical offices.

Offices, hallways, lobby, reception areas, break rooms, conference rooms.

Offices, banks.

Dressing rooms, entire store.

Boutiques, retail store, art galleries, book-stores, coffee shops, gift shops, jewelery stores, beauty salons, barber shops.

MAINTENANCE FOR LUXURY VINYL TILE AND PLANK
PRIOR TO AND AFTER INSTALLATION
The home must have a working heat and air conditioning source operational for a minimum of one week prior to installation and remain in operation during the life of the floor. Conditions should be at the same temperature and humidity level expected during normal use (between 65°-85°F/18°-29°C with a relative humidity no greater than 65%).

BASIC CLEANING
Once all traces of adhesive have been removed, the floor should be dry vacuumed to remove all dust and loose debris, then clean with our Swiff-Train Company Floor Cleaner in accordance with the manufacturer’s instructions and allow to dry. Always remove excess water. It not only can cause slip and fall hazards, but the water can attack the adhesive, break the bond, and cause the flooring to release from the substrate. Do not use soap-based detergents, caustic cleaners or abrasive cleaners.

PREVENTATIVE MEASURES AND TIPS ON CARE
The easiest way to reduce maintenance costs is to reduce the amount of dirt, grit and moisture brought into a building with an effective barrier mat. This should be cleaned regularly. The use of rubber-backed mats is NOT acceptable since they are known to cause yellow stains in vinyl floors.
Never slide heavy furniture or fittings over an unprotected floor or severe scratching may result. The floor should be protected from the wheels or feet of fittings, avoiding rubber products, which may stain. Use hard plastic or felt pads under heavy furniture to prevent point loads. Use flat, polished metal glides with a minimum 1” diameter under chairs and stools. These should have a rounded edge and pivot to remain in flat contact with the floor.
Non-staining felt pads can be used, provided they are changed on a regular basis to prevent dirt, debris and sand build-up. Wide, non-staining casters at least 2” in diameter or floor protectors should be used on rolling furniture such as office chairs.
Furniture polish and window cleaning agents should be applied to a cloth to avoid spillage onto the floor. Contact with some agents, such as silicone, will make the floor surface extremely slippery, which may result in accidents.
Regular cleaning is more beneficial to the floorcovering and more cost effective than occasional heavy cleaning.

SPOT PROTECTION AND REMOVAL
Most domestic agents will not harm the floor, however all residue of cleaning agents should be removed to avoid discoloration.
The following substances can cause discoloration:
Tar, Nail Polish, Varnish, Spices, Shoe Polish, Paints containing acetone, Lipstick, Solvent-based Paints, Rubber Mats, Coco-Fiber Mats, Asphalt, Permanent Marker Pens, Crayons
Action:
1. Wipe immediately with a paper towel or cloth.
2. Spots, which have already dried, might be removed using a plastic scraper
3. The area should then be washed with diluted cleaning agent using a damp cloth or sponge.
4. Obstinate spots might be removed with a firm nylon sponge.
5.Should the spot still remain, moisten a cloth with clear odorless mineral spirits and rub with circular movements over the whole area. Always test in a inconspicuous area to check for compatibility of the mineral spirits and flooring.
Note: Only use mineral spirits in well-ventilated rooms.
Additional Considerations:
•Regular light maintenance is more cost effective than periodic heavy maintenance and more beneficial to the floorcovering.
•Always sweep, mop or dry vacuum the floor regularly. Never use a steam mop as they can cause damage to the flooring.
•Always use clean equipment – dirty equipment only redistributes the dirt.
•Do not mix cleaning products from different manufacturers – they may not be compatible.
•Always remove any spillage immediately.
•Always remove excess water.
•Always take precautions to prevent dark rubber from coming into contact with the floor.
•Never deviate from the manufacturer’s recommended dilution rates.
•Wet floors are slippery; always use warning signs to advise that cleaning is in progress
•Protect against direct sunlight through the use of curtains, blinds or solar film to protect against thermal dimensional change.