Woodland Oak Quick-Step NatureTEK Tilleto Laminate

Dimensions: 12mm x 7 1/2" x 54 11/32"
Construction: Plank
Design: Laminate
Coverage: 22.58/SQ.FT
Edge Style: GenuEdge
Finish: ScratchGuard™
Install Method: Uniclic Floating
Warranty: Lifetime Residential - 5 Year Light Commercial
Certification: FloorScore

5 in 1 Transition
Overlap Stair Nose
Quarter Round
Combifloor Underlayment
Install Kit
Cleaning Kit
Quick Clean

NATURETEK PLUS™
INSTALLATION GUIDE

Jobsite Requirements

NatureTEK Plus is a durable floor covering, not intended as structural material. NatureTEK Plus requires a clean, dry, secure subfloor that meets building codes. The following requirements are not intended to supersede federal, state or local building codes, but as with many other interior finish products, may require modifying existing structural components for successful installation. Owner assumes responsibility for compliance with all building codes. NatureTEK Plus flooring is suitable for use in climate controlled (35-65% RH and 60-85° F) indoor installations only and should not be installed in rooms with floor drains or sump pumps. NatureTEK Plus floor can be installed above, on or below grade. A moisture test is strongly recommended to determine if high moisture exists in the subfloor. When using a calcium chloride moisture test for concrete subfloors (ASTM F1869), values must be ≤ 5 lbs/1000ft²/24 hr or <80% RH with an in-situ probe (ASTM F2170). Moisture readings of wood subfloors must be ≤ 12%. Acceptable job site conditions, including relative humidity and subfloor moisture conditions, must be maintained throughout the lifetime of the flooring. NatureTEK Plus flooring is installed as a floating floor and requires the use of T-moldings in doorways less than 32” (0.81m) or if the installation changes directions through the doorway (regardless of doorway size) and in rooms 50 feet (15.24m) or larger in length or width. Floor movement must not be constrained by glue, nails, screws, hardware or other fixed obstructions. This product must be installed in accordance with these installation instructions.

A. Remove carpet and padding. Also remove any wood flooring installed on concrete. Do not remove products unless they are asbestos-free.
B. Undercut door frame and wall base. Slide the flooring at least 1/4” underneath the door frame and wall base. Also leave a concealed 3/8” minimum expansion space under each.
C. Sand peaks in subfloor and fill depressions with floor leveling compound to ensure floor flatness is with 3/16” per 10-foot span.
D. Acclimate unopened product before installation. If there is no time for acclimation, there should be no more than a difference of 25° F and 20% relative humidity between the stocking/transportation environment of the flooring and the final installation environment of the flooring.
E. Clean debris from subfloor before installation.
F. For concrete subfloors, install a 6-mil polyethylene vapor barrier with overlapped seams of 8” or more.
G. For planks without attached underlayment, install over single layer of underlayment no more than 2.0 mm thick, as appropriate for NatureTEK Plus floors.

Flooring Installation
1. Before installing flooring, read all installation instructions. Any questions, please call Technical Services at 800.833.6954.
2. Inspect each plank. Floor should be installed blending planks from several cartons at the same time to ensure good color and shade mixture throughout the installation.
3. For the first row along straight walls, remove the tongue on all long side joints and on the short side of the first plank only.
4. For uneven walls, trace contour on tongue side of plank and cut.
5. Assemble the first row tongue side toward wall. Insert the end tongue into the end groove and rotate downward to assemble. Keep the planks aligned and the joints closed.
6. Align thick side of two spacers to equal 3/8” to maintain consistent perimeter expansion space.
7. Provide a 3/8” space for expansion on all sides. First piece must be at least 8” long. Start new rows with pieces trimmed from previous row. Ensure a minimum 8-12” joint stagger.
8. At a slight angle, insert the tongue of plank 2 into the groove of plank 1 until the NatureTEK Plus edges meet, and then rotate down until the joints lock.
9. Join the short end of the plank first. There will be a gap on the long side joints when the plank is rotated down.
10. Raise the outside edge of the plank upward approximately 1”. Maintain this angle as you push the plank in until the NatureTEK Plus edges meet. Rotate downward on the plank until the joint locks. Repeat these steps to complete the installation.

Installation Tip: Place a carton of planks across the end of the row being installed to keep installed planks in place during installation.
11. Alternate Tap Method: Align the tongues into the grooves of the long and short sides of the planks. Install the long side first with a tapping block by tapping lightly along the long side until the joint is closed tightly. Then tap the end using the tapping block into a locked position. Note: Uneven tapping or use of excessive force may damage the joint.
12. Ensure there will be a 3/8” gap (after the joint is closed) to the wall for expansion.
13. For the last row, align the plank to be used on top of the second to last row. Using a full width plank as a spacer, trace wall contour and cut plank.
14. For the last row, install the long side tongue into the groove with the end joint aligned. Using a pull bar and hammer, work evenly along the length of the plank and lightly tap the joint closed.
15. After tapping the long side joint closed, tap the short side closed, using a tapping block or a pull bar.
16. Slide plank under pre-cut door frame.
17. Tap the long side joint closed first. Then tap the end joint closed.
Installation Around Fixed Objects (Such as Pipes)
18. Allow 3/8” expansion space around pipes or other fixed objects.
Finishing the Installation
19. Remove all spacers.
20. The entire perimeter of the installation must be sealed with the WetProtect® molding system in accordance with the installation instructions. For sections where the WetProtect molding system cannot be used, seal the perimeter with 100% silicone sealant, as follows. DO NOT use acrylic sealant.
• First fill all expansion spaces with 3/8” compressible PE foam backer rod and cover with silicone sealant.
• Prior to installing the moldings, apply silicone sealant to the portion of the molding or transition that will contact directly with flooring surface.
• Install moldings and immediately wipe away any excess silicone sealant.
• Apply silicone at connections to doorframes or any other fixed objects.
For detailed product specifications, please contact Technical Services at 888-387-9881.
For service under this warranty, please notify your retailer in writing. Be sure to describe the specific problem and to include a copy of your invoice. Your retailer will take appropriate action, including notifying the manufacturer, if necessary.

QUICK-STEP WOOD LIMITED WARRANTY
LIMITED WARRANTIES
Manufacturing Defect Warranty (All Quick-Step Products)
Quick-Step warrants to the original buyer that the flooring will be free of defects in material and/or workmanship in accordance with the terms of this warranty for as long as the buyer owns the home.
Terms and Conditions
• This limited warranty only covers the flooring under normal residential use when Quick-Step installation and maintenance instructions are followed properly.
• This warranty only applies to inherent defects that were not visible before or during the installation of the flooring.
• Flooring planks or accessories must be checked carefully for material defects before and during installation under sufficient lighting. Installation indicates acceptance of quality.
Exclusions
• These limited warranties do not cover damage to the flooring that occurs during shipment or installation.
• Installation of flooring that contains any obvious or visible manufacturing defect is not covered by these limited warranties
• Color and gloss differences resulting from material added to an existing installation at a later date or from non-warranty repairs are excluded from coverage.
• These limited warranties do not apply to flooring that has been subjected to abnormal use or conditions or abused in any way, which includes but is not limited to moisture damage from plumbing, storms or flooding; damage from smoke, fire or other casualty events; damage caused by negligence; improper alterations of the original manufactured product; damage from use of the flooring that is unreasonable considering the normal and expected
uses of flooring in a residential environment; or damage of mechanical nature.
Wear Resistance Warranty (All Quick-Step Products)
As a result of normal use, the protective layer will not wear through to the wood veneer or decorative layer.
Terms and Conditions
• Gloss change is not considered surface wear.

• In beveled-edge products, this wear resistance warranty does not include wear along the edges of the planks less than 3/16” (5 mm) from the edge.
• Refinishing the flooring voids the wear resistance warranty.
• Wear of the hardwood or design layer must be readily visible, covering at least one square inch.
• Chair pads or mats must be used under caster chairs.
General Stain Warranty (All Quick-Step Products)
Quick-Step warrants to the original buyer that the flooring will not stain under normal household use for the specified duration.
Terms and Conditions
• This warranty does not apply to stains as a result of chemical or industrial products other than recommended cleaning products.
• This warranty excludes pet stains.
Fade Resistance Warranty
(All NatureTEK and Quick Step Studio Products)
The flooring will not fade from exposure to sunlight or artificial light for the specified duration.
Hardwood Structure Warranty (All EverTEK Products)
Quick-Step warrants that the flooring will resist ply separation for the specified duration under normal residential use when properly installed and maintained in accordance with Quick-Step instructions.
Terms and Conditions
• Quick-Step products are not warranted against squeaking, popping, or crackling.
• Hardwood is a natural product and may exhibit naturally occurring variations in grain and color, mineral streaks and knots. The installer must use reasonable selectivity and hold out or cut off objectionable blemishes prior to installation.
Wet Warranty
Waterproof Warranty (All NatureTEK Select and Quick-Step Studio Products)
The flooring system will resist damage from normal topical and household spills and domestic household pet accidents under normal use for the specified duration. The flooring will also withstand moisture from damp or wet mopping.
Terms and Conditions
• Damp or wet mop only. The flooring is not designed for steam mopping.
• See General Wet Warranty Terms and Conditions for additional information regarding this Waterproof Flooring System Warranty.
WetProtect Warranty (All NatureTEK Plus and EverTEK Products)
The flooring system will resist damage from normal topical and household spills and domestic household pet accidents under normal use for the specified duration. The flooring will also withstand moisture from damp or wet mopping.
Terms and Conditions
• Subfloor damage is defined as visible damage to the surface of a concrete or wood subfloor, including mold or mildew growth, rot or decay caused by topical moisture leaking through the joint system.
• In all cases, subfloor damage must be the result of topical moisture leaking through a properly installed joint.
• See General Wet Warranty Terms and Conditions for additional information regarding this WetProtect Warranty.
Steam Mop Warranty (All NatureTEK Plus and EverTEK Products)
A residential steam mop may be used, provided the steam is applied to a microfiber pad and not applied directly to the floor.
Terms and Conditions
• Make sure to set the temperature of the steam mop to the appropriate setting for wood floors, or to the lowest setting.
• Steam mop in the length direction of the planks only.
General Wet Warranty Terms and Conditions
Unless otherwise specified, topical spills refer to normal household substances. All spills should be removed promptly using a clean dry or damp cloth. If additional cleaning is necessary, use Quick-Step recommended products and a microfiber cloth.

• These warranties are contingent on proper care and maintenance. Please refer to Quick-Step’s Care and Maintenance section for full instructions.
• These warranties are contingent on proper installation.
Please refer to Quick-Step’s Installation Guide for full instructions.
• Complete waterproof coverage requires the perimeter of the floor to be sealed in accordance with the products installation instructions. Waterproof and WetProtect warranties do not apply to damage at an unsealed perimeter, including but not limited to: leaks, spills, pet urine, wet mopping, or steam mopping.
• If you choose to forego perimeter sealing and damage occurs in areas of the floor unassociated with the unsealed perimeter, the damage will remain fully covered by the Waterproof and WetProtect warranties.
• The flooring is not designed to withstand flooding, acts of God, plumbing accidents or leaking appliances (icemakers, dishwashers, clothes washers, etc.). These and other casualty events are not considered topical spills.
• The flooring is not designed to withstand water or moisture in the subfloor or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure (water or moisture under the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture beneath the flooring.
• The flooring is not designed to withstand damage from moisture that originates from outside the room where it was installed.
• Consequential damages, including any medical issues related to mold or mildew growth, are not covered by this warranty.
• For residential warranty claims involving subfloor damage, Quick-Step will cover reasonable labor costs to clean visible mold and mildew growth using industry standard methods.
• For residential claims involving wood subfloor damage, Quick-Step will cover reasonable labor and materials costs to repair or replace only the damaged sections of subfloor.
• Replacement or cleaning of insulation, floor joists or other structural, mechanical or electrical components is not covered by this warranty.


Joint Integrity Warranty (All Quick-Step Products)
The flooring joints will remain secure under normal use.
Terms and Conditions
• Responsibility under this warranty only applies to flooring defects that were not visible before or during the installation of the product.
• This warranty only applies to open joints greater than 0.015 inches (0.381 mm).
Pet Protection (All NatureTEK Select, NatureTEK Plus, EverTEK and Quick- Step Studio Products)
Pet stain protection covers all pets and all accidents for the specified duration. The flooring will resist staining from vomit, urine and feces of all domestic pets. Please refer to the attached Warranty Chart for precise duration of coverage listed by product line.
Antimicrobial* Warranty (All EverTEK Plus Products) Antimicrobial protected flooring is effective against certain common bacteria that cause stains, odors and product degradation. The antimicrobial product protection will not be removed by proper
care and cleaning.
Terms and Conditions
• Antimicrobial product protection is limited to the top surface of the product only.
• *Antimicrobial flooring is not designed to protect users from disease-causing bacteria.
• Quick-Step disclaims liability for any sickness or death caused by microbes on the flooring surface or any associated medical or other expenses.
• In the event of a warranty claim, Quick-Step may inspect the product and determine the extent to which the protection has been diminished.

Commercial Warranties

Light to Medium Commercial Application Chart

Limited Light to Medium Commercial Warranty (All Quick-Step Products)
When installed properly within a light to medium commercial environment, the flooring is warranted against manufacturing defects, wear and staining in accordance with all previously stated terms and conditions. Refer to relevant sections for details and see the Warranty Chart for specified Commercial Warranty duration.
Light to Medium Commercial Fade Warranty (All NatureTEK and Quick Step Studio Products)
The flooring will not fade from exposure to sunlight or artificial light.
Terms and Conditions
• These commercial warranties apply only to the original purchaser.
• These commercial warranties apply only in areas listed in application chart below.
• Rolling Traffic or heavy traffic is excluded from these warranties. Chair pads must be used under all caster wheel chairs.
All areas must be assessed prior to installation of flooring to determine

Retail Entryway* Sales Floor Showroom Checkout Breakroom Dressing Room Office
Storage Room
Doctor’s Office Entryway* Lobby
Waiting Room Hallway Nurses’ Station Office Breakroom Storage Room
Restaurants Entryway* Lobby Hallway
Office

Offices Entryway* Lobby Hallway Office Conference Room
Meeting Room Breakroom
Education Entryway* Lobby Hallway Office Classroom
Storage Room Residence Hall Common Area

Multi-family Housing
Entryway* Lobby Common Area Hallway
Office Storage Room
Individual Housing Unit

Hotels Entryway* Lobby Hallway Guest Room
Conference Room Meeting Room Kitchenette Lounge
Office Restaurants

if other surface measures need to be taken or conditions addressed, including, but not limited to requirements for static control, state health and building codes, slip resistance, high impact traffic and moisture/ water exposure. Other than the specific warranty identified above, Quick- Step provides no additional warranties and Quick-Step does not warrant that any of the uses below are in compliance with any applicable building, health, inspection, and/or other municipal regulation or codes. Quick-Step is not responsible for usage that is not in compliance with any regulation or code. Proper assessment of location and usage must be applied. Contact your Quick-Step representative for questions on performance in specific locations.
*Walk-off mats are required at all entryways.

GENERAL TERMS AND CONDITIONS
These limited warranties are subject to the following conditions:
• These limited warranties apply only to the person stated as the buyer on the purchase document(s).
• These limited warranties apply only to first-quality product purchases made after the edition date of this document.
• These limited warranties do not apply to moldings.
• The product must be properly installed according to the Quick-Step written Installation Instructions available from the retailer or on us.quick-step.com.
• Flooring installed with visible defects is not covered by these limited warranties.
• The limited warranties do not apply to flooring that has been re-installed in a second location.
• The product must be installed in an indoor, continuously climate-controlled private residence or light commercial environment as indicated by the Warranty Chart.
• Damage that occurs during shipment or installation is not covered.
PRORATION
Unless otherwise specified, these limited warranties for wood products are prorated meaning the original warranty value is reduced relative to the length of ownership.
For the first three years, regardless of warranty length, the flooring is covered at full value. Beginning in the fourth year, the
warranty value is decreased by a fraction based on the remaining years. See examples below.
Lifetime Warranty Proration

Based on an industry standard of 33-year lifespan for wood products
1st - 3rd Year 100% 18th Year 50%
4th Year 96% 19th Year 47%
5th Year 93% 20th Year 44%
6th Year 90% 21st Year 40%
7th Year 87% 22nd Year 36%
8th Year 84% 23rd Year 33%
9th Year 80% 24th Year 30%
10th Year 77% 25th Year 27%
11th Year 74% 26th Year 23%
12th Year 70% 27th Year 20%
13th Year 67% 28th Year 17%
14th Year 64% 29th Year 14%
15th Year 60% 30th Year 10%
16th Year 57% 31st Year 7%
17th Year 53% 32nd Year 4%
*33rd+ Years 0%
*End of 33rd year

10-Year Warranty

Material and reasonable labor if professionally installed
1st - 3rd Year 100% 7th Year 43%
4th Year 86% 8th Year 28%
5th Year 72% 9th Year 14%
6th Year 57% ‡10th+ Years 0%
**End of 10th year


5-Year Warranty

Material and reasonable labor if professionally installed
1st - 3rd Year 100% 4th Year 20% §5th+ Years 0%
***End of 5th year

FILING A CLAIM
Our wood products are engineered to provide years of durable service. In the unlikely event of a claim, notify the distributor or retailer in writing. To qualify for repair or replacement, the buyer or installer must provide the original dated sales receipt or other documentation to demonstrate proof of purchase. The following terms and
conditions will apply.
Visual Defects
• For visible defects on uninstalled planks the owner or retailer has up to 30 days to file a claim.
• The distributor or retailer must be informed in writing of visible defects within 30 days. After this time has elapsed, no further complaints will be accepted.
All Other Defects
For all other defects not visible at the time of installation, claims may be made at any time during the stated duration of the warranty.
Replacement or Repairs
Wood product replacements may slightly vary due to the natural aging and use of original wood product. At its option, Quick-Step will repair or replace any defective planks during the specified warranty period.
• Terms and proration of these warranties will be dependent on original date of purchase.
• Upon approval of the warranty claim, Quick-Step will provide owner or installer with instructions for repairs or replacement. The owner or installer must comply with Quick- Step instructions within ninety (90) days after the claim is approved, or all rights under the limited warranty will be deemed waived.
• If the product design for which a claim is made is no longer available, Quick-Step will replace the affected floor materials with another design of equal or greater value at Quick- Step’s discretion.
• If Quick-Step, in its sole discretion, determines that such repair or replacement is not reasonably achievable,
Quick-Step may choose to refund the purchase price of the affected flooring.
• At its option, Quick-Step will cover reasonable labor costs for replacement of repairs if the original product was professionally installed.
• The above remedies are the sole and exclusive remedies for claims on all products. There will be no other form
of compensation.
• These limited warranties offer specific legal rights, which may vary from state to state.
• Responsibility under this warranty only applies to defects that were not visible before or during the installation of the product. If the product was originally professionally
installed, Quick-Step will cover reasonable labor costs for any defective product.
NO IMPLIED WARRANTIES / SPECIAL DAMAGES

ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION OF LAW OR APPLICATION OF COURSE OF DEALING OR USAGE OF TRADE—INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE—ARE EXPRESSLY EXCLUDED. NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET FORTH IN THIS WARRANTY BROCHURE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. Implied
warranties are ones that the law presumes to have been given by the seller even though they are not set out in writing.
PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you.
QUICK-STEP SHALL NOT BE LIABLE FOR AND WILL NOT PAY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES OF ANY KIND
WHATSOEVER UNDER THIS WARRANTY. Some states do not permit exclusion or limitation of incidental or consequential damages, so the exclusion or limitation may not apply to you. The limited warranty gives you specific legal rights, and you may also have other rights, which vary
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from state to state. Except for these rights, the remedies provided under these warranties state the entire limit of Quick-Step responsibilities.
CONTACT INFORMATION
For further information or questions regarding these limited warranties, please contact Quick-Step Technical Services by phone at 1-800-387-9882or email Mohawk_tech@mohawkind.com.

CARE AND MAINTENANCE
The flooring must be maintained in accordance with Quick-Step written Care and Maintenance instructions refer to Quick-Step’s Care and Maintenance section for full instructions.
• Damage resulting from excessively wet maintenance or from using detergents, abrasive cleaners, soaps, waxes or polishes is not covered.
• Damage resulting from the use of rotating beater bars, floor scrubbers, jet mops, steam mops (unless product is covered by steam mop warranty),
buffers or similar products is not covered.
• Damage resulting from improper or inadequate maintenance or accidents is not covered, including but not limited to damage caused impact, gouging or cutting.
• Scratching during and after installation is not covered by these limited warranties.
The flooring is designed for normal residential or light to medium commercial use, as specified in the Warranty Chart.
• Damage caused by events beyond everyday household use is not covered by these limited warranties, including but not limited to flooding, standing water, leaking pipes, mechanical failures or appliance leaks.
• These limited warranties do not apply to product that has been put to abnormal use or conditions or abused in any way, which includes but is not limited to moisture damage from plumbing, storms, or flooding; damage from smoke, fire or other casualty events; damage caused by negligence; improper alterations of the original manufactured product; damage from use of the flooring that is unreasonable considering the normal and expected uses of a wood product in a residential environment; or damage of mechanical nature.
CARE AND MAINTENANCE
Although our floors are designed with easy care in mind, all floors require routine care and preventative maintenance for sustained beauty and performance. The recommendations in this section are provided in accordance with guidelines required to maintain the coverage of these limited warranties and will prolong the life of the installed flooring.
For full details, refer to Quick-Step’s Care and Maintenance section for full instructions.
Preventative Maintenance
Exterior Mats
• Place exterior mats outside all exterior entrances.
• Exterior mats should be constructed of dual fibers: soft fibers capable of absorbing moisture and coarse fibers to remove dirt and grime from shoe soles.
• To allow time for cleaning, purchase two sets of exterior mats. Place one set at all exterior entrances to reduce the amount of dirt, grit, and moisture tracked into the home. When it’s time for cleaning, remove the soiled set and immediately replace with the fresh set.
• Cleaning mats routinely prevents them from becoming a soil source.
Interior Mats
• Place interior mats inside all exterior entrances to capture any residual dirt, grit, or moisture missed by exterior mats.
• They should be constructed of an absorbent fiber with a breathable, non-staining back.
• Remember to routinely clean both sides of interior mats so they don’t become a secondary source of soil, and also clean underneath to prevent soil and grit from becoming trapped and dulling the finish of the flooring.
• Do not use rubber mats, which may stain the floor or trap moisture underneath the mat.
Furniture
• Use non-staining felt or plastic floor protectors at least one inch in diameter under furniture and covering the part resting on the flooring.
• Chair casters should be rubber, not plastic or metal. Chair pads should be used under furnishings and equipment with casters.
• Routinely clean casters to remove grit.
• Lay plywood over the floor to avoid dents and gouges and use a furniture dolly when moving heavy appliance
Other Preventative Measures
• Keep pet nails trimmed to minimize scratches.
• Protect flooring from spiked heels, athletic shoes or shoes in need of repair.
• Routinely cleaning vacuum parts and periodically inspect for foreign objects.
• Close window treatments during hours of direct sunlight and minimize excessive lighting whenever possible to protect floor.
• Exercise caution when placing area rugs over floors with radiant heating. Rugs may increase flooring temperatures beyond recommended levels and void the warranty.
Routine Care
The amount of daily usage will determine how often cleaning is required.
Day To Day Cleaning
• Dust mop, sweep and/or vacuum the floor regularly to remove any particles that could scratch the floor.
• WARNING: Vacuums with a beater bar or power rotary brush head should never be used on wood products.
• Use vacuum tools designed for hard surfaces.
• Use a microfiber mop for dust mopping. Pay close attention to mop head. Once soiled, replace with a fresh one. Launder soiled mop heads without fabric softener. Fabric softener residue may cause streaking on the floors.
Occasional Cleaning
• Never damp mop wood products unless covered by Wet Resistance Warranty or greater wet warranty.* If flooring product allows, occasionally
damp mop with water only.
• Never wet mop wood products unless covered by Waterproof or WetProtect Warranty.* If flooring product allows, occasionally wet mop with
water only, using a well wrung-out mop.
• If needed, use 1 cup of vinegar per gallon of water OR 1/3 cup non-sudsing, ammonia per gallon of water.
• Never steam mop wood products unless covered by Steam Mop Warranty.*
• Flood mopping is never recommended since mop water may damage flooring and leave spots.
• Do not pour liquid directly on the floor or use an excessively wet mop.
• Do not allow liquid to puddle or leave moisture standing on the floor.
• Allow floor to dry completely before replacing interior mats. NOTE: See Wet Warranty section for details.
Cleaning Spills
• Remove spills promptly. Do not allow topical moisture to remain on the floor.

• Immediately use an absorbent cloth to remove as much of the liquid as possible.
• Mist a clean microfiber cloth with a Quick-Step recommended cleaner, if needed, and rub the area, working from the outside of the area toward the center.
• Take care to wipe the surface thoroughly.
• To reduce spotting, do not allow liquids to stand or remain on the surface of the flooring.
Spot Removal
• Immediately use a microfiber cloth and a Quick-Step recommended cleaner, if needed, working from the outside of the stain toward the center.
• Take care to wipe the surface thoroughly.
• Do not allow liquids to stand or remain on the surface of the flooring to reduce spotting.
Products and Tools to Avoid
• Do not use oil soaps, wax, detergents, abrasive cleaners, polishes, surfactants or other household products to clean the floor.
• Vacuums with beater bar or power rotary brush head should never be used on wood flooring.
• Never use power scrubbers to clean floor.