Walnut Shaw Hacienda Ceramic Tile

Dimensions: 5/16" x 5.75" x 35.75"
Construction: Glazed Porcelain Tile
Coverage: 12/SQ.FT
Edge Style: Square Edge
Finish: Rustic
Install Method: Glue
Warranty: 1 Year Limited Residential Warranty

Although it is possible to install your tile as a DIY project, Shaw highly recommend hiring a professional installer to do the work.

https://shawfloors.com/flooring/how-to/tile-and-stone/installation/tile-stone-installation-a-diy-project

Shaw Limited Tile & Stone™ Warranty
The following is the limited warranty issued by Shaw Industries Group, Inc. (“Shaw”) for Shaw Tile & Stone™ products. Shaw warrants that its first quality tile and stone products are manufactured according to ANSI A137.1 performance standards and meet or exceed these requirements.
What the Shaw Tile & Stone™ Flooring Limited Warranty Covers:
This Tile & Stone™ product has been manufactured in accordance with industry standards. All first quality Tile & Stone™ from Shaw is warranted to be free of defects in the quality of the product for one year from date of purchase. This warranty applies to products used in commercial and residential applications.
What you should do if you find that there is a defect in the quality and you need warranty service
• Notify the authorized Shaw Flooring dealer from which the original purchase was made of any defect no later than 30 days after discovering the defect and within the time period of this limited warranty.
• Present to your authorized Shaw Flooring dealer the following items for a warranty claim to be considered:
• A detailed description of the problem and/or a photograph/sample that clearly shows the problem.
What Shaw will do should you need warranty service:
Should a defect covered under this warranty be found, Shaw will authorize the affected area to be repaired to conform to the warranty. Shaw will provide tile and stone for replacement or repair of the affected area, at its option. Due to inherent variations associated with quarried stone and naturally fired Tile & Stone™ products, color and texture variations from samples should be expected. Prior to installation, tile and stone should be approved by customer. No claims for shade or texture will be honored after installation.
If professionally installed, and the defect was not visible before or during installation, Shaw will pay the reasonable labor costs to perform the replacement or repair during the first year warranty period from the date of original purchase. In the event that the color installed is no longer available, Shaw will authorize your dealer to replace the affected floor with another Shaw product of equal value. The above described remedy is the purchaser’s sole and exclusive resolution for claims under this limited warranty.
Each Limited Shaw Tile & Stone™ Flooring Warranty is subject to the following conditions
This limited warranty is valid only in North America. The warranty is not transferable. This limited warranty applies only where the affected area of the Shaw Tile & Stone™ Flooring is visible. The flooring must be installed in accordance with Tile Council of North American (TCNA) installation guidelines. This limited warranty shall not apply to damage arising from any of the following:
• Accidents, abuse or misuse ' Improper installation
• Exposure to extreme heat ' Improper care and maintenance
• Scratch, impact or cutting ' Freight
• Modification, alterations, repair or service by a non-authorized floor covering dealer
• Problems caused by structural movement/deficiencies in the base of subfloor
You (the original purchaser) should notify the authorized Shaw Dealer and/or your sales representative and submit in writing the following:
• A valid proof of purchase in the form of a sales receipt or other documents, which establish proof of purchase.
• A detailed description of the problem and/or a photograph/sample that clearly shows the warranty problem.
To: www.shawonline.com or Shaw Industries – Financial Services, P.O. Box 2128, Dalton, GA 30722. Shaw will designate a representative to inspect the tile & stone in question and evaluate the warranty claim.

TILE STONE MAINTENANCE
GENERAL INFORMATION
Allow the new tile & stone and grout to dry for at least 72 hours before any type of maintenance occurs.
Sweep, dust mop or vacuum the floors to remove soil particles that can scratch the surface. Do not use vacuums with rotating beater bars on hard surfaces. Dust mop treatments are not recommended.
All spills should be addressed quickly to avoid staining and slip/fall hazards.
Absorb wet spills and if necessary, us a neutral pH cleaner and rinse with water. Always blot dry.
Make sure the cleaner used is a neutral pH cleaner and will not stain the grout.
Never use a detergent or soap as this will cause a residue build up that will dull the surface.
Absorb wet spills and if necessary, us a neutral pH cleaner and rinse with water. Always blot dry.
Do not use cleaners with acids, chlorine, vinegar or ammonia as these chemicals can damage the grout and/or the surface of the floor.

GROUT CARE

Grout is the mortar type material used to fill the spaces between the individual tiles. Its purpose is simply to fill the joint between the tiles and become a permanent, integral part of the floor.
Neither sealing the grout nor using a 100% Epoxy Grout will guarantee against surface build up or discoloration of the grout.
Grout needs to be cleaned on a periodic basis to remove any surface residue build up.
This routine cleaning can be performed with a neutral pH hard surface cleaner.
When deep cleaning of the grout is required, use a professional strength tile and grout cleaner to restore the color of the grout lines. Follow instructions from the chemical manufacturer.

POST GROUTING INSTALLATION CLEAN-UP

Grout haze is a film left behind on the surface of the tile & stone as part of the final grouting process. It is normally buffed off the surface after the grout has cured for 12-24 hours using a cheese cloth material. If after 48 hours the grout haze is still visible, then use a “grout haze remove” which usually contains Sulfamic Acid. Sulfamic Acid should only be used on porcelain or ceramic tile.
In cases where Epoxy Grout is used, use an “Epoxy Haze Remover”. These cleaners are formulated to quickly and safely remove Epoxy grout haze.

PREVENTION

Maintain a clean exterior (sidewalks, parking lots) where dirt enters the building.
Use walk-off mats at entrances, transition areas and special areas such as food service/restrooms to confine soil, oil, grease and high moisture areas. Additional matting may be necessary during periods of inclement weather. Always keep mats clean.
Use appropriate floor protectors on furniture, we recommend heavy duty felt protection. Metal protectors can rust and stain the surface of the flooring.
Protect floor when moving heavy objects to prevent damage to the surface.



CERAMIC/PORCELAIN TILES
ROUTINE MAINTENANCE

Wet mop using a neutral pH cleaner on a schedule based on traffic level. Always rinse with water after wet cleaning. Use two buckets when mopping-One bucket with cleaner, one bucket for straining the mop. Shaw recommends using a flat microfiber mop.
Restaurant installations: Use a higher pH (8.5-9.5) cleaner to cut through airborne grease or grease from the kitchen. (Diversey-GP Forward, Ecolab- Maxx Dual Action are two examples).

DEEP CLEANING

Periodically, the floor will need to be deep cleaned using a cylindrical brush scrubber and neutral pH cleaner. Always rinse with water after scrubbing the floor to remove any remaining residue.
Use safety signs when wet cleaning the floor to prevent safety hazards.



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NATURAL STONE TILES
ROUTINE MAINTENANCE

Apply pH neutral stone cleaner with a sponge or spray bottle and allow to sit per manufacturers recommended amount of time, then agitate with a sponge or soft bristle brush.
Remove solution with a clean sponge and buff dry with towel.
Wet mop using a neutral pH cleaner on a schedule based on traffic level. Always rinse with water after wet cleaning. Use two buckets when mopping-One bucket with cleaner, one bucket for straining the mop. Shaw recommends using a flat microfiber mop.

DEEP CLEANING
Apply a heavy-duty degreaser designed for natural stone to remove dirt, grime, etc.
Apply the solution per manufacturers recommendations to the stone with a sponge and allow to dwell per recommended amount of time, then agitate with a soft bristle brush.
Periodically change out the cleaning solution every 80-100 sq.ft. to avoid reintroducing dirty water/solution during the process.
Rinse with clean water.
Make sure to only let cleaning solution and water sit on natural stone for a limited period and to dry surface thoroughly.
Periodically, the floor will need to be deep cleaned using a cylindrical brush scrubber and neutral pH cleaner. Always rinse with water after scrubbing the floor to remove any remaining residue.
Use safety signs when wet cleaning the floor to prevent safety hazards.



GLASS WALL TILES
ROUTINE MAINTENANCE
Do not use any scouring pads, steel wool, and/or abrasive cleaning products.
Apply pH neutral cleaner with a sponge or spray bottle, allow to sit per manufacturers recommended amount of time, then agitate with a sponge or soft bristle brush.
Remove solution with a clean sponge and buff dry with towel.

DISCLAIMER:
Proper care of your tile and stone products will help maintain the appearance and performance of your looring or wall tile. Refer to and follow the cleaning solutions instructions for proper use and protection when cleaning. Always test small area of cleaner prior to cleaning entire installation. Shaw Industries Inc. recommends the homeowner, installer, specifier, etc. to know and understand the proper care and maintenance instructions for cleaning products uses.