Coffee Casabella Atroguard Laminate

Dimensions: 12mm x 7.72" x 47.75" - 12 mil Wear Layer
Construction: Plank
Design: Laminate
Coverage: 15.37/SQ.FT
Edge Style: Nano Bevel
Finish: NanoTek
Install Method: Tight Lock
Certification: FloorScore
Warranty: Lifetime Residential - 15 Year Commercial

Overlap Stair Nose
Overlap Reducer
Quarter Round
Square Nose
Scuba Thermo Silent Underlayment

Installation Instructions for Casabella Laminate

I. Before You Start/ Preparations
Please read all the instructions before you begin the installation. Improper installation will void warranty.

Important notice
All wood based products, even those specifically designed to have increased resistance to moisture, are hygroscopic (they will react to the moisture in the environment) and as a result will expand or contract accordingly. All sources of under floor moisture must be rectified prior to the installation of the floor. Any construction dampness must be completely dry. Although this product has been designed with bathroom installation in mind it is not waterproof and excessive wetting is to be avoided and water spillages dried immediately. It is important that you check each plank for any manufacturing defects. Any faults must be reported back to the store of purchase for an immediate refund or replacement prior to the flooring being installed.

● Calculate the room surface prior to installation and plan an extra 10% of flooring for waste.

● Keep the boards in room temperature for at least 48 hours in unopened package before you start the installation. The room temperature must be between 65-75 °F (18-24 °C) and the relative humidity should be maintained between 30-65 % before and during the installation.

● After installation the room temperature must be between 60-95 °F
(15-35 °C) at 30-65 % relative humidity.

● For floor surfaces exceeding 400 m2 (4000 sq. ft.) and or lengths exceeding 20 m (66 feet) and overlaps to new rooms and floor surface which do not join symmetrically, use expansion joints to divide the floor sections.

● Inspect your subfloor before you begin. It must be clean, dry (max. 2.5% moisture content - CM method) and level to 5 mm (3/16") within a 3 meters (10 foot) span.

● If this flooring is intended to be installed over an existing wooden floor, it is recommended to repair any loose boards or squeaks before you begin installation.

● With a floating floor you must always ensure you leave a 10 mm (1/2") gap between walls and fixtures such as pipes and pillars, stairs, etc. Tip: When installing around pipes, drill the holes 20 mm (3/4") larger than the diameter of the pipes.

● A vapor barrier to be installed over concrete substrates. In the case installation is done over a wood substrate on or below grade a vapor barrier must be installed if there is not a vapor barrier existing in a well-ventilated crawl space. A minimum 0.15 mm (6 mil) plastic poly sheeting should be used as a moisture barrier. Underlayments thicker than 3 mm (1/8") are not advised. Note: some collections may have a pad factory pre-attached to the back of planks, so no additional pad is needed.

● Decide the installation direction. It is recommended to install the length direction of the planks parallel to the main light direction.

● Measure the area to be installed:The board width of the last row shall not be less than 50 mm (2"). If so, adjust the width of the first row to be installed. When measuring, take the free gap requirement of about 10 mm (1/2") of the floor perimeter into account. In narrow hallways, install the floor parallel to the lengthways.

● Inspect your laminate flooring. No claims on surface defects will be
accepted after installation.

● Due to the speed of sudden temperature changes, which has the potential to negatively affect laminate flooring construction, it is not recommended to install over any electrical radiant heating system. Installation over electrical radiant heating systems will not be covered by the manufacturer’s warranty. Below instructions are for radiant heating systems using water.

Ensure the radiant heat surface temperature never exceeds 27°C (81°F). Before installing over newly constructed radiant heat systems, operate the system at maximum capacity to force any residual moisture from the cementitious topping of the radiant heat system. The maximum moisture content of the screed is 1.5% (CM method). Shut down the floor heating at least 48 hours prior to installation. Make sure that the temperature in the room is at least 15 °C (60 °F) during installation. It is recommended that the radiant heat be applied in a gradual manner after installing the laminate floor. Refer to the radiant heat system’s manufacturer recommendations for additional guidance.

Tools and supplies required
● Foam Underlay (if not pre-attached) ● Spacers ● Saw ● Adhesive Tape ● 4mil (or thicker) polyurethane vapor barrier for crawl space and concrete floor installations. ● Rubber Mallet ● Ruler ● Pencil ● Tape Measure ● Utility Knife ● Constructions Adhesive

For Bathroom, Laundry Room or Commercial Installations
It is important to seal any cut planks to ensure superior and warranted performance. When a flooring plank is cut to fit (either end cuts or side cuts), a sealant is always required around the perimeter of the installation.
● Once the flooring installation is completed, a general Silicone based sealant should be applied around the perimeter (in the expansion space at walls). This should also include any other areas such as islands, doorways, columns, etc. where the laminate flooring planks have been cut to fit.
● Branded and generic Silicone tubes are available and any local
home center or hardware location.

1 After thoroughly cleaning the subfloor, you must install a foam underlay (unless your product has a pre-attached pad). Run the foam underlay in the same direction as the flooring planks. The underlay should be butted side-by-side with no overlap. Tape seams together. If you are installing over a concrete suboor, a 0.15 mm (6 mil) poly (plastic sheeting) is to be installed under the foam underlay. (Many foam underlays already have this plastic sheeting pre-attached).



2 Begin laying in the left-hand corner. Place the floorboard 10 mm (1/2") from the left wall. Use spacers between the wall and the floorboard.
Second Plank, first row. Drop the plank and gently
press down the end with a rubber mallet so it firmly locks into the previous plank until both are at the same height. Make sure both planks are perfectly aligned. NOTE: If you notice both planks aren’t at the same height or are not well locked together, please follow the disassembling instructions at the bottom of the page, disassemble and check if any debris stuck inside the lock is obstructing.

3 At the end of the first row, leave an expansion gap of 10mm (1/2") to the wall and measure the length of the last plank to fit.

4 If cutting with a jig saw, the laminate surface should be turned down. If cutting with a hand saw, the laminate surface should be face up.

5 Start the second row with the leftover cut part of the last plank of the previous row. This small plank should measure at least 30 cm (12"). Otherwise, use another plank that should be cut in two. At any case, the short sides cut are distant from at least 30 cm (12").

6 Click the long side of the plank into the previous row and place it tight to the short end of the previous plank. Drop the plank and gently press down the end with a rubber mallet so it firmly locks into the previous plank until both are at the same height. Make sure both planks are perfectly aligned and locked into the previous row leaving no gap (refer to "Helpful Hint" at the bottom of the page). NOTE: If you notice both planks aren’t at the same height or are not well locked together, please follow the disassembling instructions at the bottom of the page, disassemble and check if any debris stuck inside the lock is obstructing

7 After 2-3 rows. Adjust the distance to the front wall by leaving an expansion gap of 10 mm (1/2"). Always ensure that the end joints are staggered at least 30 cm (12"), both when in the same row as when from one row to the next one.

8 To lay the last row: position a loose board exactly on top of the last row laid. Place another board on top, with the tongue side touching the wall. Draw a line along the edge of this boards, to mark the first board. Cut along the edge of this board to mark the first board. Cut along this line to obtain of the required width. Insert this cut board against the wall. The last row should be at least 50 mm (2") wide. The spacers can then be removed.

9 Holes for pipes: measure the diameter of the pipe and drill a hole that is 20 mm (7/8") larger. Saw off a piece as shown in the figure and lay the board in place on the floor. Then lay the sawed-off piece in place.

HINT: When installing each new row, take a full loose plank and use the long side to tap against the prior row to ensure no gapping.

10 Door molding and skirting: lay a board (with the decorative side down) next to the door molding and saw as shown in the figure. Then slide the floorboard under molding.

Installation of floating flooring under cabinets and/or fixtures

Cabinets and similar fixtures can be installed over Casabella Laminate & Casabella Engineered Hardwood floating installations under the following Conditions:

1. Cabinet or fixture cannot be attached in any way to the flooring.
2. Proper expansion gap for the floor must be maintained under the cabinets or fixture.
3. The cabinet or fixture’s weight must be distributed evenly on legs and not flat or flush to the floor.
4. Casabella requires the use of 100% silicone sealant be used in the expansion gap for all moisture areas. Silicone sealant must also be used around any pipe openings associated with cabinets or islands.

LIMITED RESIDENTIAL USE WARRANTY

1. SCOPE OF APPLICATION

This Limited Residential use warranty is offered by us and is Worldwide applicable. This warranty applies to our water-resistant laminate flooring, purchased from authorized dealer and installed and used residentially. Residential use is defined as normal household use.

2. WARRANTIES

2.1. WEAR WARRANTY

We warrant to the original purchaser that the wear layer on our flooring:
• Will not wear through the decorative surface. Scratches, indentation or reduction in gloss level is not considered wear.
• Will not fade as a result of direct sunlight or normal indoor lighting.
• Will not stain from normal household use.
• In its original manufactured condition, will be free from manufacturing defects.
Starting from the date of purchase, but only if no exclusions are applicable and only if all conditions are fulfilled.

2.2. STRUCTURAL WARRANTY

We warrant the original purchaser that our flooring:
• Will not delaminate.
• In its original manufactured condition, will be free from manufacturing defects.
Starting from the date of purchase, but only if no exclusions are applicable and only if all conditions are fulfilled.

2.3. INSTALLATION OVER A RADIANT-HEATED SUBFLOOR WARRANTY

We warrant to the original purchaser starting from the date of purchase, the floor can be installed over a radiant-heated subfloor, but only if no exclusions are applicable and only if all conditions are fulfilled. This radiant-heated subfloor warranty is only applicable when at least the following cumulative requirements are fulfilled.
• The radiant heating system has to be a water pipe radiant heating system (this means for example that we do not warrant installation over electrical radiant heating systems).
• The radiant heating system must incorporate electronic temperature controls.
• Before installing over newly constructed radiant heat systems, operate the system at maximum capacity to force any residual moisture from the cementitious topping of the radiant heat system. Then set the thermostat to a comfortable room temperature for the installation. It is recommended that the radiant heat be applied in a gradual manner after installing the flooring. Refer to the radiant heat system’s manufacturer recommendations for additional guidance.
• The surface temperature of the system does not exceed 81°F / 27°C.

3. PET WARRANTY

We warrant that the floor will resist staining caused by pet (domestic cat or dog) stains, including urine, feces, and vomit. Stain resistance means the ability of your floor to resist (i.e., minimize or withstand) permanent stains for the warranty period. However, accidents should be cleaned up immediately (within 24 hours), as the longer they sit, the more difficult they will be to remove. Any damage to the subfloor and/or surrounding structure caused by pets is not covered by this warranty.
4. MOISTURE RESISTANCE WARRANTY

This warranty is only for Residential Use. When properly installed, the floor will not be damaged by topical, localized spills resulting from normal household use, such as wet shoes, liquid spills, dripping while exiting a bath tub or shower, provided they are removed within 72 hours. However, flooding is NOT covered by the warranty, which means standing water must be avoided at all times.
5. EXCLUSIONS AND CONDITIONS

• Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty and the installation instructions provided.
• Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use.
• Damage arising because the flooring is exposed to extreme cold (beneath 50°F/10°C) or extreme heat (95°F/35°C).
• Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes).
• Damage caused by normal household spills which are not removedwithin 72 hours.
• Normal wear and tear of the flooring.
• Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages).
• Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these.
• Damage arising because the flooring is not used under normal conditions.
• Damage arising from accidents, abuse, misuse, or the use of strong chemicals.
• Damage caused by an act of God (for example a natural disaster).
• Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels.
• Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom.
• Flooring that has been damaged or neglected during transportation.
• Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc.
• Indentations.
• Damage to click joints or indentation due to heavy rolling loads.
• Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times.
• Damage caused by the collections of dirt and moisture atentrances do due the lack of interior and exterior doormats.
• Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel.
• Damage caused by walking on with spike-or stiletto-heeled shoes.
• Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor.
• Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair.
• Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers.

This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”.
It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet.
We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you.
We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so theabove limitation or exclusion may not apply to you.
We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty.
The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights.
No implied warranties extend beyond the term of this written warranty.

6. WHAT YOU SHOULD DO IF ANY OF THE ABOVE LISTED PROBLEMS OCCUR

You should notify the original dealer of the defect within 30 calendar days after you know/discover the defect and within the validity period of this warranty. Your dealer can answer your questions and, if necessary, start to process a claim. If your notification takes place outside this period, our warranty will not be applicable. In order to enjoy the warranty, you are obligated to present:
• A valid proof of purchase in the form of the sales receipt for the flooring and other accessories related to the installation which may affect the installation quality such as but not limited to adhesive, molding, underlay, moisture barrier, molding, etc.
• A detailed description of the defect and/or a photograph or sample of the flooring that clearly shows the defect. Provide additional information requested by the factory to understand the root cause of the issue.

7. WHAT WE WILL DO

If we honor a claim under this warranty, we will - at our sole discretion - repair or refinish the defective material or we will refund the price of the flooring. If the flooring was originally installed by a certified professional installer and if there is a justified claim within the first 36 months from the date of the original purchase, we will also pay the reasonable labor costs to perform the repair or replacement.
This repair or replacement or refund will be a pro-rated percentage cost of the flooring and labor cost. This percentage is determined by the number of years remaining on the warranty and the length of the warranty. For example, if the claim is made 3 years after purchase on flooring warranted for 15 years, then 80% (12/15th) of the flooring cost will be considered.

For Lifetime limited warranty products, the pro-rated warranty will apply for the first 30 years after the date of purchase. After those 30 years and until 50 years, the repair, replacement or refund will be maximum 5% of the original flooring purchase amount.

This warranty is limited to the designs, colors, structures and styles available at the time of repair or replacement. If the original is no longer available, we have the right to substitute another design, color, structure and style that is similar to the original and that has a similar value. We will always try to take into account the wish of the customer.

LIMITED COMMERCIAL USE WARRANTY

1. SCOPE OF APPLICATION

This Commercial Limited use warranty is offered by us and is Worldwide applicable. This warranty applies to our water-resistant laminate flooring, purchased from authorized dealer and installed and used in commercial area. Commercial use means: use in environments (which do not have heavy commercial traffic) such as outlined in the application table below.

Examples of business type commercial use Recommended application
Med clinic, retirement centres, Doctor’s offices, hospice, assisted living. All non-required “clean room” areas – Corridors, patient rooms, lobby, waiting
rooms, cafeteria, exam rooms, common areas.
Professional offices (i.e. accountants, lawyers, etc.), banks. Offices, hallways, lobby, reception areas, break rooms, conference rooms.
Boutiques, retail store, art galleries, book-stores, coffee shops, gift
shops, jewellery stores, beauty salons, barber shops. Dressing rooms, entire store.
Apartments, condos, military housing. Any room in these segments will be suitable, including common areas excluding bathrooms.
Hotel, motel, restaurants. Guest rooms, lobby, hallways, elevator.
Day-care, school, universities, libraries. Dorms, common areas, cafeterias, class rooms, auditoriums, libraries (excluding gymnasiums).

2. WARRANTIES

2.1. WEAR WARRANTY

We warrant to the original purchaser that the wear layer on our flooring:
• Will not wear through the decorative surface. Scratches, indentation or reduction in gloss level is not considered wear.
• Will not fade as a result of direct sunlight or normal indoor lighting.
• Will not stain from normal household use.
• In its original manufactured condition, will be free from manufacturing defects.
Starting from the date of purchase, but only if no exclusions are applicable and only if all conditions are fulfilled.
2.2. STRUCTURAL WARRANTY

We warrant the original purchaser that our flooring:
• Will not delaminate.
• In its original manufactured condition, will be free from manufacturing defects.
Starting from the date of purchase, but only if no exclusions are applicable and only if all conditions are fulfilled.

2.3. INSTALLATION OVER A RADIANT-HEATED SUBFLOOR WARRANTY

We warrant to the original purchaser starting from the date of purchase, the floor can be installed over a radiant-heated subfloor, but only if no exclusions are applicable and only if all conditions are fulfilled. This radiant-heated subfloor warranty is only applicable when at least the following cumulative requirements are fulfilled.
• The radiant heating system has to be a water pipe radiant heating system (this means for example that we do not warrant installation over electrical radiant heating systems).
• The radiant heating system must incorporate electronic temperature controls.
• Before installing over newly constructed radiant heat systems, operate the system at maximum capacity to force any residual moisture from the cementitious topping of the radiant heat system. Then set the thermostat to a comfortable room temperature for the installation. It is recommended that the radiant heat be applied in a gradual manner after installing the flooring. Refer to the radiant heat system’s manufacturer recommendations for additional guidance.
• The surface temperature of the system does not exceed 81°F / 27°C.

3. PET WARRANTY

We warrant that the floor will resist staining caused by pet (domestic cat or dog) stains, including urine, feces, and vomit. Stain resistance means the ability of your floor to resist (i.e., minimize or withstand) permanent stains for the warranty period. However, accidents should be cleaned up immediately (within 24 hours), as the longer they sit, the more difficult they will be to remove. Any damage to the subfloor and/or surrounding structure caused by pets is not covered by this warranty.
4. MOISTURE RESISTANCE WARRANTY

This warranty is only for Residential Use. When properly installed, the floor will not be damaged by topical, localized spills resulting from normal household use, such as wet shoes, liquid spills, dripping while exiting a bath tub or shower, provided they are removed within 72 hours. However, flooding is NOT covered by the warranty, which means standing water must be avoided at all times.
5. EXCLUSIONS AND CONDITIONS

• Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty and the installation instructions provided.
• Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use.
• Damage arising because the flooring is exposed to extreme cold (beneath 50°F/10°C) or extreme heat (95°F/35°C).
• Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes).
• Damage caused by normal household spills which are not removed within 72 hours.
• Normal wear and tear of the flooring.
• Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages).
• Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these.
• Damage arising because the flooring is not used under normal conditions.
• Damage arising from accidents, abuse, misuse, or the use of strong chemicals.
• Damage caused by an act of God (for example a natural disaster).
• Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels.
• Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom.
• Flooring that has been damaged or neglected during transportation.
• Scratches, marks, stains and other damage caused by exposure to
“abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc.
• Indentations.
• Damage to click joints or indentation due to heavy rolling loads.
• Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times.
• Damage caused by the collections of dirt and moisture atentrances do due the lack of interior and exterior doormats.
• Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel.
• Damage caused by walking on with spike-or stiletto-heeled shoes.
• Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor.
• Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair.
• Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers.

This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”.
It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet.
We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you.
We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so theabove limitation or exclusion may not apply to you.
We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty.
The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights.
No implied warranties extend beyond the term of this written warranty.

6. WHAT YOU SHOULD DO IF ANY OF THE ABOVE LISTED PROBLEMS OCCUR

You should notify the original dealer of the defect within 30 calendar days after you know/discover the defect and within the validity period of this warranty.
Your dealer can answer your questions and, if necessary, start to process a claim. If your notification takes place outside this period, our warranty will not be applicable. In order to enjoy the warranty, you are obligated to present:
• A valid proof of purchase in the form of the sales receipt for the flooring and other accessories related to the installation which may affect the installation quality such as but not limited to adhesive, molding, underlay, moisture barrier, molding, etc.
• A detailed description of the defect and/or a photograph or sample of the flooring that clearly shows the defect. Provide additional information requested by the factory to understand the root cause of the issue.

7. WHAT WE WILL DO

If we honor a claim under this warranty, we will - at our sole discretion - repair or refinish the defective material or we will refund the price of the flooring. If the flooring was originally installed by a certified professional installer and if there is a justified claim within the first 36 months from the date of the original purchase, we will also pay the reasonable labor costs to perform the repair or replacement.
This repair or replacement or refund will be a pro-rated percentage cost of the flooring and labor cost. This percentage is determined by the number of years remaining on the warranty and the length of the warranty. For example, if the claim is made 3 years after purchase on flooring warranted for 15 years, then 80% (12/15th) of the flooring cost will be considered.

For Lifetime limited warranty products, the pro-rated warranty will apply for the first 30 years after the date of purchase. After those 30 years and until 50 years, the repair, replacement or refund will be maximum 5% of the original flooring purchase amount.

This warranty is limited to the designs, colors, structures and styles available at the time of repair or replacement. If the original is no longer available, we have the right to substitute another design, color, structure and style that is similar to the original and that has a similar value. We will always try to take into account the wish of the customer.

Casabella® LAMINATE FLOOR CARE AND MAINTENANCE

♦ PLEASE REMEMBER, like any floor covering, our factory finished floors will show signs of wear over time, depending on the size and lifestyle of your family. By observing a few precautions along with setting up a regular cleaning and maintenance program, you can expect years of beauty from your floor.
♦ REGULAR CARE AND MAINTENANCE: Regular cleaning and sweeping of sand and dirt is required to maintain your new Casabella Laminate flooring surface. Sweep or vacuum regularly since built- up grit will damage the surface of the wood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.
♦ SPILLS: Remove all spills immediately. Use a dry or damp cloth to wipe the surface clean and dry. CAUTION: FLOOR SURFACE IS VERY SLIPPERY WHEN WET. ALLOW FLOOR TO DRY BEFORE WALKING ON SURFACE.
♦ CLEANING: Use CASABELLA® LAMINATE approved products to maintain your floor. Bona Laminate Cleaner can be used. Consult an approved dealer for instructions. ALWAYS SWEEP OR VACUUM THE FLOORS PRIOR TO USING WOOD FLOOR CLEANERS. DO NOT ALLOW EXCESS CLEANER TO REMAIN ON THE FLOORS SURFACE AS THIS MAY PERMANENTLY DAMAGE THE WOOD.
♦ DO NOT USE HARSH CLEANERS OR ABRASIVE CLEANING PRODUCTS TO CLEAN CASABELLA® FLOORING. NEVER WET-MOP, DAMP-MOP, OR CLEAN YOUR FLOOR WITH WATER OR OTHER PRODUCTS. THIS CAN SEVERELY DAMAGE THE FLOORING AND WILL VOID THE WARRANTIES. DO NOT USE FLOOR CLEANING MACHINES OR STEAM CLEANERS.
♦ DO NOT USE 2 IN 1 CLEANERS – THE USE OF THESE PRODUCTS WILL VOID THE FINISH WARRANTY AND MAY PRODUCE UNSATISFACTORY RESULTS WHEN NOT APPLIED PROPERLY. DO NOT USE OIL, SOAPS, LIQUID OR PASTE WAX PRODUCTS OR OTHER HOUSEHOLD CLEANERS THAT CONTAIN CITRUS OILS, LEMON OIL, TUNG OIL, SILICON, OR AMMONIA SINCE OUR WARRANTIES DO NOT COVER DAMAGE CAUSED BY NON-RECOMMENDED PRODUCTS. USE OF THESE AND OTHER SUCH PRODUCTS WILL HARM THE LONG-TERM PERFORMANCE OF YOUR FLOOR AND WILL VOID YOUR WARRANTY.
♦ FURNITURE:
1. NEVER SLIDE FURNITURE OR OTHER HEAVY ITEMS ACROSS FLOOR.
Always protect the floor surface when moving items across the floor. Use a dolly and protective sheets of plywood when moving heavy objects, furniture, or appliances.
2. NEVER PLACE HEAVY OBJECTS ON THE FLOOR WITHOUT “FLOOR PROTECTORS”.
3. NEVER PLACE HEAVY FURNITURE ON FLOOR FOR EXTENDED PERIODS OF TIME WITHOUT FLOOR PROTECTORS. AVOID HARD ROLLING CASTERS. USE FLOOR PROTECTOR PADS FOR
ROLLING CHAIRS. Make certain furniture casters are clean and operate properly (a minimum 1” wide vinyl surface where it comes in contact with laminate is recommended). Clean wheels periodically to remove dirt and debris.
♦ HOT ITEMS: NEVER place “HOT ITEMS” on the floor surface.
♦ PETS: Clean up pet waste immediately as it is harmful to your CASABELLA® LAMINATE. Keep pets’ nails trimmed, and paws clean and free of dirt, gravel, grease, oil, and stains.
♦ REMOVE SHOES with spiked or damaged heels before walking on floor.
♦ MAINTAIN THE PROPER RELATIVE HUMIDITY in your home between 35% - 55%. The use of a humidifier during heating seasons may help reduce shrinkage of the wood due to low humidity.

MAINTENANCE TIPS:
♦ Place outside doormats in all outside doorways to reduce dirt and moisture.
♦ Wipe up all moisture spills immediately.
♦ Clean the floor often.
♦ Do not use excessive water.
♦ Do not use unapproved cleaners, soaps, or detergents. MANY OF THESE PRODUCTS WILL DESTROY THE FINISH ON YOUR FLOOR. BE VERY CAREFUL NOT TO USE CLOTHS CONTAMINATED WITH OTHER CLEANING PRODUCTS ON YOUR FLOORS. IT WILL VOID YOUR WARRANTY.
♦ BONA HARDWOOD FLOOR CLEANER AND TERRY CLOTH MOP KIT WILL REMOVE MOST SUBSTANCES FROM YOUR FLOOR.
USE CASABELLA LAMINATE™ FLOORING APPROVED PRODUCTS FOR LONG LASTING PERFORMANCE AND BEAUTY. FAILURE TO FOLLOW THE ABOVE CARE AND MAINTENANCE TIPS WILL VOID YOUR WARRANTY.